Hue Tam Bui

• Greeting and serving customers, providing detailed information on the menu, multi-tasking various front & back-of-the-house duties and collecting the bill.
• Provided excellent customer service for each guest entering the restaurant to ensure satisfaction.
• Ensured a clean environment and that designated tables are properly arranged, as well as the stock is always fulfilled.

Main assistant in Brand Image management:
- Designing and decorating window displays and boutique interior according to the season themes or event backgrounds which helps attract at least 50% more of customers;
- Events planning including Grand opening party, Workshops, Celebrating parties, Perfume Launching parties, Essence exhibition in 2019;
- Enriching company's Media Kits with creative products, such as perfume photos for magazines and social media, videos, event invitations, newsletters, etc., involving utilizing a professional camera and various editing tools.

Assistant in Production management:
- Managing stocks and refilling them for sales;
- Preparing samples for daily sales, events, exhibitions, etc;
- Sharing initiatives in packaging and designing supplementary products of the brand including stickers, smelling cards, sample folders, etc.

Assistant in Sales:
- Direct sales at the boutique;
- Checking and packing online orders to send to customers by post.

Personal Assistant:
- Consulting about personal image;
- Following-up emails.

• Assuring the restoration missions such as setting up the breakfast buffet, clearing storage, maintaining equipment and premises;
• Delivering the best quality of service to customers and making effort to ensure all are satisfied with the services.

• Handling customers’ inquiries or complaints about bank accounts, debit cards and others of ANZ services;
• Cross-selling new products;
• Analyzing principal causes and internal communicating with related departments to give the best solutions for customers;
• Internal tasks: roster arranging, sales briefing, workplace decorating, etc.