Htoo Htet Naing
Summary
Enthusiastic individual with experience in tutoring and team leadership. Known for excellent communication and relationship-building skills, ready to leverage expertise to enhance customer interactions and team performance.
Overview
2
2
years of professional experience
Work History
Service Crew Member
A Hot Hideout
Singapore
02.2026 - Current
- Delivered excellent customer service in high-volume environment.
- Maintained cleanliness and organization of dining area to enhance hundreds of guests' experience.
- Assisted in training around 10 team members on service protocols and menu knowledge.
- Handled customer inquiries and resolved complaints efficiently to improve satisfaction.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Safety Department In-Charge
SAF
Singapore
04.2024 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Showcased and shared extensive knowledge and contagious enthusiasm about maintaining safe working environments
- Led a team of 4 as the IC through high-stress audits and inspections
- Communicated with several high-ranking commanders to uphold high safety competency across 5 separate camps
Tutor
Private
Singapore
06.2024 - 11.2025
- Assisted students with homework and exam preparation, fostering academic confidence.
- Developed customized lesson plans to meet diverse student learning needs.
- Utilized digital tools to enhance interactive learning experiences.
- Monitored student progress and provided constructive feedback for improvement.
- Helped improve a student's number grade by 100%
- Provided homework assistance using specific curriculum and materials.
Education
Bachelor of Science - Computer Science With A 2nd Major in Business
Nanyang Technological University
Singapore07-2030
A-Level Certificate - General Studies
Anglo-Chinese Junior College
Singapore10-2023
Skills
- Customer service
- Verbal and written communication
- Training and coaching
- Relationship building
- Trustworthy and personability
- Collaboration and teamwork
- Growth mindset
- Attention to detail
Accomplishments
- Head of Admin, NCC Land, 2018 to 2021
- Recipient of CCA Distinction Award, 2021
- Welfare Head, Pixel Labs, 2022 to 2023
- Recipient of CCA Service Award, 2023
- Recipient of Unit Commanding Officer Coin, 2025
Additional Information
- Trilingual (English, Burmese, Mandarin)
- Self taught in basic coding (C, Python, C++, Javascript)
- Basic knowledge in Sign Language, and Music Production
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Burmese
Upper intermediate (B2)
Timeline
Service Crew Member
A Hot Hideout
02.2026 - Current
Tutor
Private
06.2024 - 11.2025
Safety Department In-Charge
SAF
04.2024 - 01.2026
Bachelor of Science - Computer Science With A 2nd Major in Business
Nanyang Technological University
A-Level Certificate - General Studies
Anglo-Chinese Junior College