Htoo Hlaing
Reservation Executive
Summary
Dynamic Reservations Executive at Lotte Hotel Yangon, adept at enhancing customer relations and streamlining communication. Proven track record in mentoring teams and developing innovative solutions, leveraging strong administrative skills and expertise in Hotel PMS to drive organizational success and elevate client satisfaction.
Overview
2
2
years of professional experience
1
1
Language
Work History
Reservations Executive
Lotte Hotel Yangon
05.2024 - 12.2025
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
No Degree - Tourism And Hotel Management
Hotel Training Class ( FrontOffice Course Industry)
Nyaung Shwe , Shan State , Myanmar 05.2001 -
High School Diploma -
Government Technology High School
Loikaw , Kayah State , Myanmar 05.2001 -
Skills
Customer relations
Team player
Team leadership
Administrative skills
Good knowledge and experience using Hotel PMS (Property Management System)
Accomplishments
Best Club Room Seller Award – December 2025, Lotte Hotel Yangon (Top performer in club room sales)
Timeline
Reservations Executive
Lotte Hotel Yangon
05.2024 - 12.2025
No Degree - Tourism And Hotel Management
Hotel Training Class ( FrontOffice Course Industry)
05.2001 -
High School Diploma -
Government Technology High School
05.2001 -