Hindhuja Arangannal
Summary
Enthusiastic and committed recent Business Management graduate, bringing a fresh perspective and solid academic background. Demonstrates a keen interest in translating theoretical knowledge into practical solutions for real-world challenges. Thrives in collaborative settings, prioritizing continuous learning. Seeking to actively contribute to a dynamic team, leverage full potential, and acquire new skills in a rewarding full-time role.
Notice Period: 2 weeks
Reason for Leaving: Looking to explore new opportunities after recently completing my degree. Currently under contract which ends 31 March 2024.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service & Data Entry Officer
Competition And Consumer Commission Of Singapore
03.2022 - Current
- Managed inbound calls and emails received through feedback hotline, email account, letterbox and assist to record feedback provided by feedback providers
- Made outbound calls to follow up with callers where callers have left messages with his/her name and phone number
- Made accurate data entry of feedback provider's feedback in feedback database and maintain proper documentation records
- Retrieve status updates on feedback provider's feedback from feedback database
- Made outbound calls and/or send emails to follow up with feedback providers on their feedback and provide status updates to feedback providers as required
- Provided administrative support to facilitate effective operation of feedback centre.
Store Assistant
Singapore Aero Support Services
12.2020 - 12.2021
- Receive incoming items and issuance to requestor
- Prepare outgoing items for delivery
- Collect and send orders to user upon request
- Ensure proper handling and submission of all accompanying paperwork
- Perform housekeeping of holding area and maintain security
- Monitor stock levels and highlight low stock to supervisor.
Warehouse Assistant
DB Schenker
08.2020 - 12.2020
- Sorting and packing of items
- Ensure products are packed and sent on time
- Assisting of administrative matters.
Aircraft Technician/Control Room Admin Assistant
Singapore Aero Support Services
12.2018 - 01.2020
- Extensive Training with SIAEC Training Academy from Dec 2018- Dec 2019
- Graduated as an Aircraft Technician from Dec 2019- Jan 2020
- February 2020 onwards became a Control Room Assistant.
Retail Sales Assistant
Crabtree & Evelyn
09.2018 - 12.2018
- Assisted customers with locating and choosing merchandise in store departments
- Worked closely with shift manager to solve problems and handle customer concerns
- Answered product questions with up-to-date knowledge of sales and store promotions
- Greeted customers and helped with product questions, selections and purchases
- Increased sales by offering advice on purchases and promoting additional products.
Intern
Safran Electronics & Defense Asia Pte Ltd
03.2018 - 05.2018
- Assisted the engineering team with their daily work & projects
Telemarketer
Great Eastern Life
01.2015 - 04.2015
- Calling customers to promote insurance schemes and schedule appointments
- Prepared call-list for co-workers.
Data Entry Assistant
Nera Telecommunications Ltd
11.2014 - 12.2014
- Sorted documents and maintained organized filing process.
Education
Bachelor of Arts - Business Management
PSB Academy
12.2023
High School Diploma - Diploma in Aerospace Systems and Management
Nanyang Polytechnic
06.2018
GCE 'O' Level -
Beatty Secondary School
12.2014
PSLE -
Haig Girls' School
12.2009
Skills
- Self-Motivation and Discipline
- Adaptability and Flexibility
- Continuous Learning Attitude
- Customer Service Orientation
- Time Management Abilities
- Attention to Instructions
- Microsoft Office
Certification
- WSQ Advanced Certificate in Aerospace, 2019
- WSQ Higher Certificate in Aerospace, 2019
Timeline
Customer Service & Data Entry Officer
Competition And Consumer Commission Of Singapore
03.2022 - Current
Store Assistant
Singapore Aero Support Services
12.2020 - 12.2021
Warehouse Assistant
DB Schenker
08.2020 - 12.2020
Aircraft Technician/Control Room Admin Assistant
Singapore Aero Support Services
12.2018 - 01.2020
Retail Sales Assistant
Crabtree & Evelyn
09.2018 - 12.2018
Intern
Safran Electronics & Defense Asia Pte Ltd
03.2018 - 05.2018
Telemarketer
Great Eastern Life
01.2015 - 04.2015
Data Entry Assistant
Nera Telecommunications Ltd
11.2014 - 12.2014
Bachelor of Arts - Business Management
PSB Academy
High School Diploma - Diploma in Aerospace Systems and Management
Nanyang Polytechnic
GCE 'O' Level -
Beatty Secondary School
PSLE -
Haig Girls' School
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