Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hobbies and Interests
AVAILABILITY
Generic

HERDAWATI BINTE WANOH

Summary

Detail-oriented and proactive Property Officer with 1.5 years of experience in condominium management. Overseeing daily operations, ensuring regulatory compliance, managing service contracts, coordinating maintenance activities, and addressing resident enquiries professionally. Seeking a challenging role within a reputable organisation to contribute to efficient property operations and achieve continued professional growth.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Property Officer

Asia Properties & Assets Consultancy Pte Ltd
03.2024 - Current
  • Conduct regular checks and inspections to ensure the property is well-maintained.
  • Responsible for regular inspection to check housekeeping, cleanliness, and safety maintenance.
  • Supervise and manage term contractors, ensuring works are carried out in accordance with contract specifications.
  • Manage daily resident feedback, requests and follow-up on soft services (cleaning, security, pest control, carpark)
  • Prepare all necessary work or Purchase Order in the course of duties.
  • Monitor expiry contracts by the term contractor.
  • Any other task assigned by the Condo Manager
  • Reason for leaving: Pursue a different path within the real estate field that better aligns with my long-term goals.
  • Last Drawn Salary: $2900

Customer Relation Officer

YTL Starhill Global Property Management Pte Ltd
11.2018 - 02.2023
  • Made customers aware of current and new programs and services.
  • Experienced with customer relationship management (CRM) systems.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Reason for leaving: Looking for an Office Hour Job.
  • Last Drawn Salary: $2500

Export Officer

DNATA - Singapore
03.2015 - 11.2017
  • Served as point-of-contact for businesses and individuals with questions about exporting items.
  • Responded to investigations and audits as required by law and policy.
  • Used CMS to track goods leaving the location.
  • Trained in requirements and obligations of exporting items.
  • Handled over shipments to keep items moving.
  • Collaborated with to clear items through customs.
  • Verified that documents filed by companies and individuals complied with regulations.
  • Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
  • Updated CRM database system with Exporter.
  • Reason for leaving: Take a break from career. (Parents passed away)
  • Last Drawn Salary: $2500

Sales Representative

First Lady Boutique - Singapore
12.2001 - 12.2014
  • Greeted customers and helped with product questions, selections and purchases.
  • Organised store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in person and via telephone.
  • Worked closely with the shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Reason for leaving: Looking for a Full-time job
  • Last Drawn Salary: $1100

Education

N Level -

Tampines Secondary School
12.2023

Primary School Leaving Examination - undefined

Junyuan Primary School
12.1999

Skills

  • Thorough property evaluations
  • Real estate deal management
  • Implementation of safety measures

Certification

  • Offer Customized and Personalized Services
  • Deliver Service Excellence
  • Provide GEMS Services
  • Communication and Relationship Management
  • Personal Effectiveness-Operations

Timeline

Property Officer

Asia Properties & Assets Consultancy Pte Ltd
03.2024 - Current

Customer Relation Officer

YTL Starhill Global Property Management Pte Ltd
11.2018 - 02.2023

Export Officer

DNATA - Singapore
03.2015 - 11.2017

Sales Representative

First Lady Boutique - Singapore
12.2001 - 12.2014

Primary School Leaving Examination - undefined

Junyuan Primary School

N Level -

Tampines Secondary School

Hobbies and Interests

Travelling, watching movies, and accepting challenges to learn new things.

AVAILABILITY

11 August 2025

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HERDAWATI BINTE WANOH