Heidee Enclan
Singapore
Summary
Consistently meets and exceeds corporate goals and improves customer satisfaction. Rapidly refocused to resolve challenging marketplace and customer's issues. Having a professional decisive nature and a good understanding of the market. Offering 5 years of experience in the sales industry, devoted in balancing customer and company needs to drive profits and build company loyalty.
Overview
7
7
years of professional experience
Work History
Sales Manager
Litetitude Bath Gallery Pte. Ltd.
Singapore
11.2021 - 05.2022
- Demonstrate curtain and blinds and provide accurate quotations according to floor-plans
- Perform on-site measurements accurately
- Assist in ordering, fulfilment, tracking orders, customer support and handling inquiries, invoicing and maintain cleanliness of the Showroom
- Track delivery and installation schedule and coordinate with suppliers/vendors and installers
- Tally day-to-day sales of payment and invoices
- Adhere to internal process for purchase requests, purchase orders, and price changes
- Achieve monthly sales target in sanitary, lightings and curtains by acquiring network of interior designers and walk-in customers.
Senior Sales Executive
Wasser Bath Pte. Ltd.
Singapore
09.2021 - 11.2021
- Demonstrate curtain and blinds and provide accurate quotations according to floor-plans
- Perform on-site measurements accurately
- Assist in ordering, fulfilment, tracking orders, customer support and handling inquiries, invoicing and maintain cleanliness of the Showroom
- Track delivery and installation schedule and coordinate with suppliers/vendors and installers
- Tally day-to-day sales of payment and invoices
- Adhere to internal process for purchase requests, purchase orders, and price changes
- Achieve monthly sales target in sanitary, lightings and curtains by acquiring network of interior designers and walk-in customers.
Management Trainee
Grand Island Enterprise
Singapore
02.2018 - 08.2021
- Provide quality sales and consultation service for soft furnishing products such as curtains, blinds, ziptracks and upholstery
- Have in-depth knowledge of products and understanding customers’ needs to offer the best services while maximizing sales and meeting sales targets
- Respond to complaints from customers and give after support when needed
- Ensure adherence to laws and policies of Grand Island and IKEA Alexandra.
Financial Solutions Advisor
East West Ageas Life Insurance Corp.
Philippines
03.2016 - 09.2017
- Assess clients' financial situation by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning and estate planning and evaluating risk tolerance
- Develop financial strategies by guiding client to establish financial goals and matching goals to situation with appropriate financial plans
- Achieve sales target and continuously increase an inventory of prospects, appointments and sales presentation by conducting financial literacy to individual clients and corporate groups.
Trade Marketing Associate
ABS-CBN Convergence, Inc.
Philippines
10.2015 - 03.2016
- Day-to-day management and liaison with key retail partners and the projects associated in telecommunication network
- Distribute and handle inventory of merchandise materials including - flyers, posters, logos, banners, demos and email content
- Conduct programs with mechanics for field distributor partners to create retail promotional activities in stores
- Support sales team by providing merchandise materials and programs to retailers/distributors.
Management Trainee
Raffco International Trading Corp.
Philippines
12.2014 - 06.2015
- Develop business strategies, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staffs
- Ensure high levels of customer's satisfaction through excellent service
- Report on buying trends, customer needs and provide innovative ideas
- Deal with all issues that arise from staff or customers and maintain a good visual merchandise in store.
Education
Bachelor of Science: Foreign Service -
The University of Manila
01.2014
Skills
- Develop Soft Furnishing Business
- ERP & SAP & POS System
- Network Development
- Client Presentation
- Customer-centric
- Retail Sales
- Account Management
Timeline
Sales Manager
Litetitude Bath Gallery Pte. Ltd.
11.2021 - 05.2022
Senior Sales Executive
Wasser Bath Pte. Ltd.
09.2021 - 11.2021
Management Trainee
Grand Island Enterprise
02.2018 - 08.2021
Financial Solutions Advisor
East West Ageas Life Insurance Corp.
03.2016 - 09.2017
Trade Marketing Associate
ABS-CBN Convergence, Inc.
10.2015 - 03.2016
Management Trainee
Raffco International Trading Corp.
12.2014 - 06.2015
Bachelor of Science: Foreign Service -
The University of Manila
Similar Profiles
KHAW SHI KHINKHAW SHI KHIN
Export Executive at EES Freight Services Pte LtdExport Executive at EES Freight Services Pte Ltd
Darci CohenDarci Cohen
Showroom Sales Consultant at Reece Bath and Kitchen/Expressions Home GalleryShowroom Sales Consultant at Reece Bath and Kitchen/Expressions Home Gallery
Kristen SibeleskiKristen Sibeleski
Showroom Consultant at Ferguson Bath, Kitchen & Lighting GalleryShowroom Consultant at Ferguson Bath, Kitchen & Lighting Gallery