KHAW SHI KHIN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Export Executive
EES Freight Services Pte Ltd
09.2022 - Current
- Provided excellent customer service to resolve issues quickly, maintaining client satisfaction levels throughout the export process.
- Implemented new export documentation procedures to speed up processes and reduce errors.
- Coordinated cross-functional teams for efficient communication between logistics, sales, finance, and production departments.
- Developed strong relationships with international clients, fostering trust and ensuring repeat business.
- Successfully coordinated urgent shipments during peak seasons by prioritizing orders and closely monitoring delivery schedules.
- Strengthened relationships with freight forwarders and carriers to optimize shipping routes while minimizing transportation costs.
- Increased export efficiency by streamlining order processing and shipment tracking systems.
- Obtained necessary export licenses and permits for shipments (Including the Certificate of Origin require by the customer)
Administration Clerk
Litetitude Bath Gallery Pte Ltd
04.2021 - 09.2022
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Supported administrators by efficiently managing daily scheduling, data entry & stock availability
- Reduced order processing time through meticulous attention to detail in handling purchase orders and inventory updates.
- Ensured timely deliveries to clients'' satisfaction while maintaining clear communication channels between internal departments.
First Article Technician
Honsen Printing Industries Pte Ltd
03.2019 - 03.2021
- Maintained quality documentation and records for conformance with relevant standards.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
Kitchen Supervisor
Ahmanpanmee Kitchen Enterprise
03.2018 - 02.2019
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Supervisor
Tugoliang Steamboat Enterprise
10.2016 - 02.2018
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Internship
Sushine Wholesalers Sdn Bhd
01.2016 - 03.2016
- Checked work and purchase orders against actual materials and resolved variances.
- Helped create and improve inventory control policies.
- Reduced excess stock levels through strategic planning and demand forecasting, increasing cost efficiency.
- Enhanced collaboration with suppliers by maintaining strong relationships and clear communication channels.
Education
Diploma - Management and Logistics
Han Chiang College
01.2017
SPM - Economic
Heng Ee High School
MALAYSIA01.2014
Skills
- Microsoft Office
- Teamwork
- Time Management
- Problem-Solving
- Self-Motivated
- Fast Learner
- Administrative Functions
- Ability to Work Under Pressure
- Willingness to Learn New Skills
- Customs regulations knowledge
- Incoterms Understanding
- Export documentation proficiency
References
- Litetitude Bath Gallery Pte Ltd, Nicole, Administration Clerk, 87537535
- Han Chiang College, Miss Liew Su Yee, +60164342609
Personal Information
- Ethnicity: Chinese
- Date of Birth: 04/21/97
- Gender: Female
- Nationality: Malaysian
Certification
- Dangerous Goods Certification – International Air Transport Association (IATA).
- Singapore Custom Certification – Custom Declaration
Timeline
Export Executive
EES Freight Services Pte Ltd
09.2022 - Current
Administration Clerk
Litetitude Bath Gallery Pte Ltd
04.2021 - 09.2022
First Article Technician
Honsen Printing Industries Pte Ltd
03.2019 - 03.2021
Kitchen Supervisor
Ahmanpanmee Kitchen Enterprise
03.2018 - 02.2019
Supervisor
Tugoliang Steamboat Enterprise
10.2016 - 02.2018
Internship
Sushine Wholesalers Sdn Bhd
01.2016 - 03.2016
- Dangerous Goods Certification – International Air Transport Association (IATA).
- Singapore Custom Certification – Custom Declaration
Diploma - Management and Logistics
Han Chiang College
SPM - Economic
Heng Ee High School
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