Harassya Huzir
Summary
Dynamic barista with experience at MGCA Cafe SG, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through friendly service and efficient workflow management. Skilled in training team members and creating engaging beverage menus, driving sales and fostering a positive atmosphere. Adaptable and organized, committed to delivering exceptional results. Very fast learner and quick to adapt to workplace environment.
Overview
4
4
years of professional experience
Work History
FULL TIME BARISTA
MGCA CAFE SG PTE LTD
07.2025 - Current
- Maintained cleanliness and organization of workstations and equipment for efficient operations.
- Assisted customers in selecting products, providing recommendations based on preferences.
- Operated point-of-sale system accurately, processing transactions with attention to detail.
- Adapted quickly to new tasks and responsibilities in fast-paced environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
BARISTA/BARTENDER INTERN
THE AMERICAN CLUB
07.2024 - 12.2024
- Delivered high-quality coffee beverages in fast-paced environment, ensuring customer satisfaction and repeat business.
- Assisted in training new baristas on beverage preparation techniques and customer service best practices.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
PART-TIME TEAM MEMBER
Boost Juice Bars
11.2021 - 02.2024
- Assisted in training new staff on product knowledge and operational procedures.
- Learned all required tasks quickly to maximize performance.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Retail Sales Associate
Hershey's Chocolate World
10.2022 - 02.2023
- Maintained product displays and inventory organization to promote merchandise visibility and accessibility.
- Implemented visual merchandising strategies that enhanced store aesthetics and attracted customer attention.
- Greeted customers and helped with product questions, selections, and purchases.
Education
No Degree - HOSPITALITY
INSTITUTE OF TECHNICAL EDUCATION
02-2025
Skills
- Friendly and outgoing
- Team player
- Workflow management
- Multitasking and organization
- Adaptable and flexible
- Speedy and efficient
Timeline
FULL TIME BARISTA
MGCA CAFE SG PTE LTD
07.2025 - Current
BARISTA/BARTENDER INTERN
THE AMERICAN CLUB
07.2024 - 12.2024
Retail Sales Associate
Hershey's Chocolate World
10.2022 - 02.2023
PART-TIME TEAM MEMBER
Boost Juice Bars
11.2021 - 02.2024
No Degree - HOSPITALITY
INSTITUTE OF TECHNICAL EDUCATION