Versatile Corporate Controller with proven track record providing trans-formative leadership to growing organizations. Expertise in good teamwork spirit, honest and reliable. Committed to developing robust standards, internal controls and processes while minimizing risk. Proficient in Microsoft Word, Excel, Outlook and E-mail.
Hi, I’m
Han Kam Choong
JOHOR BAHRU
Summary
Overview
13
years of professional experience
Work History
Go-AheadSingapore
Service Controller
06.2016 - Current
Job overview
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Monitor daily operations of buses to ensure smooth running of bus service.
- Followed maps and GPS software to adhere to routes or navigate high-traffic areas and times.
- Maintained accurate time schedules.
- Manage and resolve public feedback and complaints on breakdown, traffic jam, accident and any passenger related issues.
SBS TransitSIngapore
Assistant Route Master
03.2011 - 05.2016
Job overview
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverable.
- Handled customer concerns and issues effectively.
- Ensure staff are brief and performed promptly during incident or emergencies to minimize service delays.
Education
Pusat Teknologi & Pengurusan Lanjutan ( PTPL )Seremban
High School Diploma
02.2009
University Overview
- Hospitality / Tourism / Hotel management
Skills
- Staff Management
- Strategic Planning
- Communication Skills
- Customer Service
- Teamwork
Timeline
Service Controller
Go-Ahead
06.2016 - Current
Assistant Route Master
SBS Transit
03.2011 - 05.2016
Pusat Teknologi & Pengurusan Lanjutan ( PTPL )
High School Diploma
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