Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
HTET NAING AUNG

HTET NAING AUNG

Summary

Dynamic leader and skilled pest control supervisor with a proven track record at Avon Cleaning Services Pte Ltd. Excelled in enhancing service quality and customer satisfaction through integrated pest management and creative problem-solving. Expert in pesticide application and effective team management, significantly reducing callbacks. Demonstrated excellence in communication and scheduling, optimizing technician productivity.

Pest control specialist with proven track record in leading teams and delivering effective solutions. Strong background in pest identification, treatment methods, and safety protocols. Known for adaptability, reliability, and achieving results through collaboration and clear communication. Effective problem-solver with focus on maintaining high standards and ensuring client satisfaction.

Experienced with supervising pest control operations and ensuring effective treatment plans. Utilizes leadership and organizational skills to oversee team activities and maintain high safety standards. Track record of problem-solving and regulatory compliance in pest management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pest Control Supervisor

Avon Cleaning Services Pte Ltd
05.2023 - Current
  • Collaborated with other departments to develop integrated pest management plans for clients.
  • Reduced callbacks and increased service quality with thorough inspections and consistent followups.
  • Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
  • Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.
  • Optimized scheduling to maximize technician productivity while minimizing travel time between appointments.
  • Led weekly team meetings to discuss ongoing cases, share knowledge, troubleshoot challenges, and celebrate successes.
  • Implemented new technology solutions to improve the accuracy of reporting and tracking client services.
  • Demonstrated exceptional communication skills when liaising between technicians, clients, and upper management.
  • Directed a team of pest control technicians, providing training and supervision for optimal performance.
  • Scheduling to daily , weekly, monthly,bimontly,quarterly,one-time/ad hoc, and yearly jobs for pest control teams
  • NEA Vector technician licence
  • Class 3 driving licence

Pest Control Technician

1STEP PEST CONTROL SERVICES PTE LTD
10.2021 - 01.2023
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Class 3 drvier licence
  • NEA vector technician licence

Supervisor

LOH CHWEE CHEW MOORING SERVICE PTE LTD
06.2019 - 05.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • drive the vehicle in the Pula Bukom island to attend the meeting , collection sample of various oils from lab.
  • Conduct daily tools box meeting to crews and foreman
  • Perfomed work places safely
  • Class 3 driving licence

SALE ASSISTANT/TEAM LEADER/SUPERVISOR + DRIVER

LIN HTET ELECTRONIC PTE LTD
01.2017 - 06.2018
  • Supported team members by providing guidance and fostering collaborative work environment.
  • Managed daily operations to ensure smooth workflow and timely completion of tasks.
  • Improved team productivity with effective delegation and clear communication.
  • Facilitated team meetings, sharing updates and addressing concerns to enhance team cohesion.
  • Assisted in training new team members to promote consistency and efficiency within the team.

Education

High School Diploma -

Basic Education High Schoold (1) Latha
Myanmar
04-2016

Skills

  • Valid Class 3 driving license
  • Clean driving record
  • NEA Vector Pestcontrol Technician Licence
  • Chemical handling
  • Integrated pest management
  • Sales support
  • Pesticide application
  • Insect identification
  • Creative problem solving
  • Equipment and tools
  • Pest management techniques
  • Appointment scheduling
  • Service planning
  • Reports and documentation
  • Pest identification
  • Pest control treatments
  • Effective team management

Certification

Class 3 Driving Licence

NEA Vector Pestcontrol Technician licence

Languages

English
Upper intermediate (B2)
Burmese
Bilingual or Proficient (C2)

Timeline

Pest Control Supervisor

Avon Cleaning Services Pte Ltd
05.2023 - Current

Pest Control Technician

1STEP PEST CONTROL SERVICES PTE LTD
10.2021 - 01.2023

Supervisor

LOH CHWEE CHEW MOORING SERVICE PTE LTD
06.2019 - 05.2021

SALE ASSISTANT/TEAM LEADER/SUPERVISOR + DRIVER

LIN HTET ELECTRONIC PTE LTD
01.2017 - 06.2018

High School Diploma -

Basic Education High Schoold (1) Latha
HTET NAING AUNG