Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Grace Ting

Overview

5
5
years of professional experience

Work History

Sales Assistant

Mango Singapore Garments Pte Ltd
04.2022 - Current


  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Consistently perform daily restocking to guarantee a readily available and attractive inventory for customer access.

Internship Student

OPUS IT Services Pte Ltd
03.2021 - 09.2021
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Used ticketing systems to manage and process support actions and requests.
  • Initiate case handling upon receipt of IT issue reports from customers. Compose and send follow-up emails to keep customers informed about the progress.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Responded promptly to incoming sales leads and requests for technical support.
  • Supported the roll-out of new hardware devices throughout the company by assisting in setup, installation, and user training.


Food and Beverage Server

Pizza Hut
10.2019 - 01.2021
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Adhered to health and safety standards while handling food and beverages.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.

Education

Bachelor of Business - Logistics And Supply Chain Management

Royal Melbourne Institute of Technology (RMIT)
Singapore
04.2024

Diploma - Business Application

Republic Polytechnic
Singapore
04.2022

Skills

  • Fluent in English and Mandarin (both spoken and written)
  • Proficient in Microsoft Office

Additional Information

I am dedicated to continual growth, eagerly embracing challenges to expand my skills and knowledge. I thrive in dynamic environments, actively seeking opportunities to learn and contribute effectively.

Timeline

Sales Assistant

Mango Singapore Garments Pte Ltd
04.2022 - Current

Internship Student

OPUS IT Services Pte Ltd
03.2021 - 09.2021

Food and Beverage Server

Pizza Hut
10.2019 - 01.2021

Bachelor of Business - Logistics And Supply Chain Management

Royal Melbourne Institute of Technology (RMIT)

Diploma - Business Application

Republic Polytechnic

Similar Profiles

CREATE PROFILE
Grace Ting