Grace Lim
Summary
Experienced with managing complex global accounts and leading cross-functional teams to achieve business objectives. Utilizes strategic planning and client relationship management to drive growth and retention. Track record of developing and implementing effective account strategies.
Overview
11
11
years of professional experience
Work History
Global Account Director, ASIA
Westcon Comstor
11.2022 - Current
- Identified key GSIs such as NTT, IBM and Kyndryl for strategic engagement.
- Targeted international accounts including Fujitsu, DXC and NTC for growth opportunities.
- Expanded market share by upselling services through global distribution channels.
- Supported partners with education and enablement across cybersecurity and networking solutions.
- Conducted quarterly business reviews with partners to drive accountability and performance.
- Organized events to facilitate partner engagement and collaboration.
- Aligned go-to-market action plans with vendors to leverage market trends and insights.
- Maintained a robust sales pipeline with vendors and in-country account managers through regular reviews.
- Exceeded sales targets consistently as Global Account Director, contributing significantly to the company's overall growth and profitability.
Account Manager - FSBU
NEC Asia Pacific
01.2022 - 11.2022
- Strengthened and nurtured vendor and client relationships to identify new business prospects.
- Directed project discussions with clients to align on objectives and deliverables.
- Managed significant accounts including Mizuho, UOB, and DBS, ensuring satisfaction and loyalty.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Client Manager – Strategic Accounts
FujiFilm Business Innovation Singapore KNA Fuji Xerox
01.2014 - 12.2021
- Executed strategic solutions for local and regional clients, focusing on White and Case and KPMG.
- Spearheaded sales efforts through impactful presentations to drive revenue growth.
- Oversaw management of strategic accounts, including JnJ, Surbana Jurong, GE Aviation, and STE.
- Crafted customized services that aligned with client objectives.
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
Education
Diploma - Marketing Management
MDIS- Oklahoma City University
01.2005
Skills
- Business Development – 90%
- Presentation – 85%
- Business Acumen – 85%
- Technical – 60%
Additional Information
Annual OTE: $150K to $180K (Negotiable)
Timeline
Global Account Director, ASIA
Westcon Comstor
11.2022 - Current
Account Manager - FSBU
NEC Asia Pacific
01.2022 - 11.2022
Client Manager – Strategic Accounts
FujiFilm Business Innovation Singapore KNA Fuji Xerox
01.2014 - 12.2021
Diploma - Marketing Management
MDIS- Oklahoma City University
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