Hui Kah Jess Goh
Summary
Versatile Executive offering 6 years track record of overseeing and managing SIM/MiM operations to meet business objectives and demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills and key decision making. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Sales Operation Executive
Thales (DIS)
2017.12 - Current
- Sales Op Executive for Mobile Service & loT dept
- Liaise with Sales & CS on monthly forecasting & PO / revenue status
- Monitoring forecast vs CS billing / order launching to ensure revenue met
- Chip allocation validation (due to chip shortage - Covid) - Streamlined operations and prioritized demand, allowing revenue to increase by 20% in Yr 2022
- KPI reports gap / comments to Corp (for both CS and Sales Op).
Customer Service Executive
Nilfisk Pte Ltd
2017.02 - 2017.11
- CS for Service Department
- Login call, send quotation, conversion to order and invoice once job complete.
Customer Service Manager
Diehl Aerospace Pte Ltd
2016.11 - 2017.02
- Managing the entire product line from strategic planning to tactical activities
- Liaise with internal and Asia Pacific Airline customers on products OTD, etc.
Product Manager
Qioptiq Singapore Ltd
2013.03 - 2014.03
- Managing the entire product line from strategic planning to tactical activities
- Liaise with internal and customers on products OTD, etc.
Customer Quality Engineer
Qioptiq Singapore Ltd
2012.02 - 2013.02
- Liaise with internal, suppliers and customers on Quality aspect
- Preparing quality report on quality issues.
Customer Quality Engineer
Qioptiq Singapore Ltd
2007.10 - 2009.08
- Liaise with internal and customers on Quality aspect
- Preparing quality report on quality issues.
Sales Executive
Brilliant Manufacturing Limited
2006.09 - 2007.09
- Assist the Senior Sales Manager in daily operations like handling existing customers, monitoring all subsidiaries production plan & delivery
- Compile & report all subsidiaries daily delivery vs commit
- Preparing every month-end sales report
- Plan daily incoming & outgoing shipment to all subsidiaries & customers.
Assistant Manager
IG Tech Pte Ltd
2004.03 - 2006.08
- Assist the Market Development Manager in daily operations like doing quotations, handling existing & look for new customers / suppliers
- Preparing every month-end sales report
- Assist the Operation / Material Manager on daily incoming & outgoing shipment planning & documents
- Assist in quality issue handling & analyzing.
Sales Executive
Unisteel Technology Limited
2002.02 - 2004.02
- Assist the Assistant Sales & Marketing Manager in daily operations like doing quotations, handling existing & look for new customers / suppliers
- Preparing every month-end sales report
- Assist all Sales Engineers in doing data entries in the Oracle system, quality issue handling & analyzing.
Education
Diploma in Electronics, Computer & Communication Engineering -
Singapore Polytechnic
Singapore05.2001
GCE 'O' Level -
Tampines Secondary School
Singapore12.1997
Skills
- Operations Oversight
- Financial Management
- Inventory Control
- Analytical Skills
- Bilingual
- Team Player
Languages
English
Advanced (C1)
Chinese
Advanced (C1)
Hokkien
Intermediate (B1)
Cantonese
Intermediate (B1)
Skills And Strengths
MS Excel, Word, Powerpoint,
Supplementary
Willing to Travel: Medium (50%),
Possess Driving License: Yes (Class 3),
Expected Monthly Salary: $5,500 (Negotiable),
Availability: 1.5 months notice period
Miscellaneous - Personal Strengths
Friendly with good communication skills that facilitates the communication process with different works of people
Awards Obtained
- 2008, Qioptiq Singapore Ltd, Internal QMS Auditor, Awarded the Certification of Successful Completion
Personal Information
- Date of Birth: 08/25/80
- Gender: Female
- Nationality: Singaporean
Certification
Awarded the Certification of Completion in Yr 2020
1) Business Strategy by McKinsey & Company
2) Communication for Impact by McKinsey & Company
3) Problem Solving by McKinsey & Company
4) Team Management by McKinsey & Company
Timeline
Senior Sales Operation Executive
Thales (DIS)
2017.12 - Current
Customer Service Executive
Nilfisk Pte Ltd
2017.02 - 2017.11
Customer Service Manager
Diehl Aerospace Pte Ltd
2016.11 - 2017.02
Product Manager
Qioptiq Singapore Ltd
2013.03 - 2014.03
Customer Quality Engineer
Qioptiq Singapore Ltd
2012.02 - 2013.02
Customer Quality Engineer
Qioptiq Singapore Ltd
2007.10 - 2009.08
Sales Executive
Brilliant Manufacturing Limited
2006.09 - 2007.09
Assistant Manager
IG Tech Pte Ltd
2004.03 - 2006.08
Sales Executive
Unisteel Technology Limited
2002.02 - 2004.02
Diploma in Electronics, Computer & Communication Engineering -
Singapore Polytechnic
GCE 'O' Level -
Tampines Secondary School
Awarded the Certification of Completion in Yr 2020
1) Business Strategy by McKinsey & Company
2) Communication for Impact by McKinsey & Company
3) Problem Solving by McKinsey & Company
4) Team Management by McKinsey & Company
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