Geok Shiuan Lim
Summary
Skilled in food safety and preparation, fluent in English and Mandarin, and adept at cash handling. Demonstrates strong work ethic and stress tolerance, ensuring top-notch hospitality service. Reliable Service Crew Member knowledgeable about Food and Beverages operations and compliance standards. Hardworking team member with up to 3 years of experience and flexible schedule.
Overview
3
3
years of professional experience
Work History
Service Crew Member
Nil
12.2021 - 05.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Operated cash registers and POS systems, handling over float in cash .
- Documented customer orders and conveyed special requests to kitchen staff.
- Took orders, prepared meals, and collected payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Service Crew Member
Nil
11.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Cooked, prepared and bagged food for customers.
- Calculated totals, processed payments and issued receipts.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Operated convection ovens and steamers to cook meats, rice and baked food items.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Education
No Degree - Travel And Tourism
Institute of Technical Education
Singapore, Null, Singapore02.2022
High School Diploma -
Fajar Secondary School
Singapore, Null, Singapore01.2020
No Degree -
Zhenghua Primary School
Singapore, Null, Singapore12.2016
Skills
Customer Service
Cleaning and sanitizing
Verbal and written communication
Strong Work Ethic
Fluent in English and Mandarin
Food safety knowledge
Cleanliness and hygiene
Food preparation procedures
Cash Handling
Stress Tolerance
Menu Memorization
Cash handling proficiency
Order delivery practices
Hospitality service expertise
Reliability and punctuality
Order Accuracy
Beverage Preparation
Payment Processing
Integrity and Honesty
Timeline
Service Crew Member
Nil
12.2021 - 05.2024
Service Crew Member
Nil
11.2020 - 01.2021
No Degree - Travel And Tourism
Institute of Technical Education
High School Diploma -
Fajar Secondary School
No Degree -
Zhenghua Primary School
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