Genieve Chin

As a Programme Coordinator at a swimming school, I manage parent inquiries and assist in booking lessons tailored to their children’s needs. I coordinate closely with coaches to handle lesson schedules, ensure clear communication, and maintain smooth operations. By staying organized and responsive, I help create a positive experience for both families and staff. My ability to multitask and remain calm under pressure enables me to foster a well-structured environment that supports children’s growth and learning.

• Enhanced customer satisfaction by providing efficient and friendly service.
• Collaborated with team members to meet high standards of service during peak hours.
• Demonstrate adaptability by quickly learning and implementing new procedures and protocols.
• Apply critical thinking and problem-solving skills to handle customer requests and resolve any issues that may arise.
• Work effectively as part of a team to ensure smooth operations and timely service.
• Utilize good interpersonal skills to build rapport with customers and provide personalized service.

Worked as a dental assistant at Advanced Dental, supporting the dental team in providing high-quality patient care. Assisted with dental procedures, sterilized instruments, and maintained a clean and organized work environment. Collaborated with the dental team to ensure efficient workflow and patient satisfaction.

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• Demonstrated strong communication skills when interacting with patients and explaining procedures.
• Utilized critical thinking and problem-solving skills to anticipate the needs of the dental team and provide assistance as needed.
• Worked well in a team environment, contributing to a positive and cooperative atmosphere.
• Displayed good interpersonal skills when interacting with patients, making them feel comfortable and at ease.Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

• Enhanced customer satisfaction by providing efficient and friendly service.
• Collaborated with team members to meet high standards of service during peak hours.
• Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
• Prepared food items accurately and quickly, adhering to strict food safety guidelines.
• Kept all prep areas clean by sweeping, mopping, and washing down counters.
• Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
• Provided excellent customer service by greeting customers and meeting quality expectations.