Summary
Overview
Work History
Education
Skills
Timeline
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Angelo Jerez

Summary

Results-driven professional with diverse experience in data analysis, inventory management, and customer service seeking to pursue a Business Analysis degree to further develop analytical capabilities. Demonstrated strong technical aptitude through data research and analysis projects, creating efficient tracking systems, and implementing process improvements across multiple roles. Proven ability to communicate effectively with stakeholders ranging from elderly citizens to military officers and retail customers. Experienced in gathering requirements, documenting processes, and translating data into actionable insights. Seeking to leverage practical work experience in data handling, system implementation, and project coordination to excel in a Business Analysis program and ultimately transition into a professional Business Analyst role.

Overview

5
5
years of professional experience

Work History

National Serviceman

Singapore Armed Forces (SAF)
07.2023 - Current
Core Responsibilities
  • Managed battalion clothing equipment operations as the Clothing IC in service support platoon
  • Issued and tracked accessories for No. 4 (field) and No. 1 (ceremonial) uniforms
  • Created Excel inventory tracking system for battalion equipment
  • Sourced accessories for military parades and events


Key Periodic Tasks
  • Prepared accessories for bi-annual milestone parades (4 companies)
  • Coordinated with logistics base for equipment loans
  • Managed collection/return timelines with officers


Professional Network
  • Established inter-unit relationships for equipment sharing
  • Became primary point of contact for clothing requirements


Special Deployments
  • Represented formation in SAF Day Parade 2024
  • Deployed for Exercise Wallaby 2024 (advanced party)
  • Supported commanding officer under supply augmentation team in Australia
  • Managed logistics, equipment loans (GPS, office supplies, cold-weather gear)

Data Storytelling and Software Testing Intern

Analytix-Online (AOL)
03.2022 - 08.2022


Data Research and Preparation Data Analysis Market Research Software Testing Training and Client Support Special Projects

  • Researched data from various sources (CEIC, Data Worldbank, FRED, Telegram, Reddit) based on requirements provided by Data Storytellers
  • Used scraping tools to retrieve and export data into Excel files
  • Cleaned datasets by removing unnecessary columns/rows
  • Compiled and standardized multiple datasets from different sources
  • Uploaded processed data to company drive and Basecamp for team access


  • Performed data analysis using HAMI (company analytics tool)
  • Presented analytical findings to team members
  • Uploaded completed analyses to company drive for storytellers to incorporate into articles


  • Researched potential clients interested in HAMI
  • Initially focused on companies within Southeast Asia
  • Later expanded to educational institutions and professors
  • Collected contact information of prospects for outreach purposes


  • Tested mobile applications (iOS) using TestFlight
  • Conducted web application testing for HAMI
  • Documented bugs following a standardized Bug Report Template
  • Tracked bug resolution progress
  • Categorized bugs by priority and notified relevant developers
  • Recorded videos for web application bugs and screenshots for mobile bugs


  • Created demonstration videos for HAMI using Adobe Suite
  • Participated in client training sessions
  • Demonstrated HAMI's capabilities and features to potential clients


  • Researched and tested new web scraping tools
  • Explored Octoparse as a potential solution offering API linkage capabilities
  • Developed and presented a project proposal for implementing Octoparse
  • Learned to program and define Xpaths using HTML code for data scraping


" I had the pleasure of working with Angelo, our first-ever polytechnic intern to join our data analytics and AI company. Despite limited training resources, Angelo rose to the challenge, quickly immersing himself in data scraping projects that supported our data journalism initiatives.

Angelo demonstrated strong research capabilities, skillfully navigating platforms like CEIC, Data Worldbank, and FRED to source datasets that met our CEO's specific requirements. His diligence in scouring these resources yielded valuable data for our analyses on Chinese consumer markets, gender-related studies, and Singapore housing trends. His initiative in implementing tools like ParseHub significantly improved our data retrieval efficiency.

What truly set Angelo apart was his honesty and drive. His fresh perspective proved invaluable as he helped our analysts navigate complex datasets. I was particularly impressed by his resourcefulness in recommending new tools that enhanced our overall workflow. His test-and-go methodology led him to recommend Octoparse as the most suitable tool for Analytix to support a market research company—a recommendation that proved highly beneficial.

Having previously hired only media and computer science graduates, Angelo's performance exceeded all expectations. He consistently delivered quality work at an impressive pace, approaching challenges with a test-and-learn mindset that included thoughtful assessments of what worked and what didn't.

Angelo gained meaningful data experience during the early days of AI adoption in our field. While he may encounter some technical and mathematical challenges ahead, his exceptional learning attitude will undoubtedly serve him well. A data program represents a perfect next step in his promising career. "

- Mr Lim Jun Rong Nigel, Internship Supervisor

nigel_limjunrong@hotmail.com

Walker

IWOW Technology Pte Ltd
02.2021 - 05.2021
  • Served as a walker/field representative for a government-sponsored elderly assistance program during COVID-19
  • Conducted door-to-door outreach in HDB estates targeting lower-income and senior citizen households
  • Focused on areas including MacPherson, Toa Payoh, and Bukit Merah districts
  • Specifically targeted HDB estates designed for underprivileged families and retired senior citizens


Primary Responsibilities
  • Communicated with elderly residents about the personal alarm system installation
  • Explained the emergency alert system's purpose and benefits for seniors living alone
  • Scheduled appointments for technicians to install or re-route wiring for the alarm systems
  • Entered appointment details into the backend scheduling system
  • Provided written reminders and text messages to confirm upcoming appointments
  • Worked primarily with disabled seniors and those with limited family support
  • Navigated COVID-19 safety protocols while performing essential community service work


Project Impact
  • Helped implement safety infrastructure for vulnerable seniors living independently
  • Contributed to a government initiative designed to support elderly citizens during the pandemic
  • Facilitated emergency response capability for seniors experiencing falls, illness, or other emergencies
  • Provided outreach to often-neglected communities within Singapore's public housing system

Retail Associate

Nike Factory Outlet
01.2020 - 05.2020
Sales Associate Duties
  • Served as retail associate in Nike Factory Outlet
  • Communicated with customers and marketed products
  • Helped customers find appropriate shoes and sizes
  • Provided personal insights based on experience with Nike products
  • Leveraged product knowledge of sneakers and performance footwear increase business


Sales Achievements
  • Increased outlet sales through effective interpersonal skills
  • Built customer connections leading to recurring business
  • Developed relationships with bulk buyers


Back-of-House Operations
  • Operated Nike inventory software for stocktaking
  • Performed warehouse organization and maintenance
  • Tagged new equipment and merchandise
  • Arranged warehouse inventory for improved efficiency


Education

Diploma - Business Information Systems

Republic Polytechnic
Singapore
05-2023

High School Diploma -

Christ Church Secondary School
Singapore
11-2019

Skills

  • Functional testing
  • Database testing
  • Web application testing
  • Teamwork and collaboration
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Data visualization and presentations
  • Data cleaning
  • Statistical analysis

Timeline

National Serviceman

Singapore Armed Forces (SAF)
07.2023 - Current

Data Storytelling and Software Testing Intern

Analytix-Online (AOL)
03.2022 - 08.2022

Walker

IWOW Technology Pte Ltd
02.2021 - 05.2021

Retail Associate

Nike Factory Outlet
01.2020 - 05.2020

Diploma - Business Information Systems

Republic Polytechnic

High School Diploma -

Christ Church Secondary School
Angelo Jerez