Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Frances Angela  Naldoza

Frances Angela Naldoza

Summary

I am an undergraduate at Singapore Management University currently pursuing a Bachelor's of Social Science in Psychology with a Second Major in Health Economics and Management.

I have a keen interest in the Healthcare Industry and would like to add value and contribute to the continuous providence of healthcare excellence in the future.

I am a highly driven and dependable individual, who displays willingness to take on added responsibilities to meet team goals. I display excellent time management skills with my success at managing multiple priorities with a positive attitude.

Aiming to become a well-rounded individual, I often go beyond my area of studies to explore skills in other areas. As such, I am skilled at data analytics using R (Programming), the use of Microsoft Office applications and have had experience in marketing creating posters for my CCA.

Overview

3
3
years of professional experience

Work History

Sales Associate

Aesopica Pte Ltd - Birds of Paradise
12.2020 - Current
  • Currently working part-time at Birds of Paradise (under Aesopica) whilst studying

    Roles and Responsibilities:
    • Interacting and communicating effectively with customers
    • Managing stock inventory
    • Displaying conflict management skills through handling of customer demands and complaints
    • Ability to work as a team with storefront supervisor and co-workers
    • Ability to work well under pressure in fast-paced environments

    As an undergraduate, I am able to balance working part-time with my studies concurrently. I practice time-management skills by ensuring that I can commit to minimally 50 hours of work per month, without neglecting my other responsibilities. As a senior staff, I am well-equipped with skills required for the job, and work quickly and effectively. I also guide newer staff, and support my supervisors.

    Working primarily at the Jewel Outlet, I have adapted to be able to face high customer traffic, as well as to manage their demands. In order to better communicate with customers, I have also taken up basic conversational Chinese to be able to cater to tourists and Mandarin-speaking elderly.

Education

Bachelor of Social Science - Psychology, 2nd Major in Health Economics

Singapore Management University
Singapore
2025

GSCE A Level - Science Stream (BCGM)

Temasek Junior College
Singapore
2020

GSCE O Level -

St. Anthony's Canossian Secondary School
Singapore
2018

Skills

  • R (Programming Language)
  • Microsoft Office
  • Canva and Procreate Skills
  • Team Leadership
  • Team Management
  • Project Management and Planning
  • Presentation Skills
  • Communication Skills
  • Time Management
  • Multi-task & Handle High-volume Workloads
  • Teamwork and Collaboration
  • Customer Service

Languages

English
Bilingual or Proficient (C2)
Filipino
Bilingual or Proficient (C2)
French
Intermediate (B1)
Chinese (Mandarin)
Elementary (A2)

Timeline

Sales Associate

Aesopica Pte Ltd - Birds of Paradise
12.2020 - Current

Bachelor of Social Science - Psychology, 2nd Major in Health Economics

Singapore Management University

GSCE A Level - Science Stream (BCGM)

Temasek Junior College

GSCE O Level -

St. Anthony's Canossian Secondary School
Frances Angela Naldoza