Arifah Adriana Binte Rahim
Summary
I am a detail-oriented and fast-paced worker. I am able to adapt into the working environment fast and am not afraid to take initiatives in taking up leadership roles. I ensure the interactions I have with customers leave a positive impact by providing positive attitude on the job and providing full-hearted effort in the service provided.
I am a hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection, and accurately takes orders and prepares daily food items to satisfy customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Crew Member
Birds Of Paradise
08.2023 - Current
- Kept all prep areas clean by sweeping, mopping and washing down equipment.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Constantly fostering meaningful interaction with customers to build a better connection - leaving a positive impression for them and the company.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Fostered good bonds with working mates to ensure a peaceful and fun working environment.
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
Restaurant Waitress
Elfuego By COLLIN'S®️
11.2021 - 03.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with customers.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Service Crew Member
Delifrance
09.2021 - 02.2022
- Kept all prep areas clean by sweeping, mopping and washing crockery and silverware.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
Education
No Degree - Hotel And Hospitality Management
Republic Polytechnic
Singapore05.2025
No Degree -
Seng Kang Secondary School
Singapore01.2022
Skills
- Food Preparation Procedures
- Menu Memorization
- Safe Handling Standards
- Beverage Preparation
- Fluent in English
- Team Collaboration
- Table Setting Knowledge
- Hospitality Service Expertise
Certification
Food & Hygiene Certificate by SFA (Singapore Food Agency)
Timeline
Service Crew Member
Birds Of Paradise
08.2023 - Current
Restaurant Waitress
Elfuego By COLLIN'S®️
11.2021 - 03.2022
Service Crew Member
Delifrance
09.2021 - 02.2022
No Degree - Hotel And Hospitality Management
Republic Polytechnic
No Degree -
Seng Kang Secondary School
Food & Hygiene Certificate by SFA (Singapore Food Agency)
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