EUGENE TAY
Summary
I’m a responsible and reliable person, I complete given tasks punctually and professionally. I’m a fast learner and I have a positive learning attitude and am open minded person, hence, I love learning and trying new things to improve myself and strive for progress. I hope to learn and gain relevant working experiences for near future.
Overview
4
4
years of professional experience
Work History
Banquet Server
Century Evergreen Pte Ltd
2018.06 - 2019.02
- Set up banquet tables and chairs based on event requirements.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Retail Cashier
Converse Singapore
2016.02 - 2016.08
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
F&B Customer Service Associate
KFC
2015.05 - 2015.10
- Accurately handled cash register transactions while providing excellent customer service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
Education
HIGHER NITEC - IT Systems & Networks
ITE WEST
1 Choa Chu Kang Grove04.2021
NITEC - Info-Comm Tech (Mobile Networks & Applications)
ITE WEST
1 Choa Chu Kang Grove12.2018
N(T)-LEVEL -
KRANJI SECONDARY SCHOOL
61 Choa Chu Kang Street 5112.2016
PSLE -
ZHENGHUA PRIMARY SCHOOL
9 Fajar Rd12.2012
Skills
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Team Management
- Multitasking Abilities
Timeline
Banquet Server
Century Evergreen Pte Ltd
2018.06 - 2019.02
Retail Cashier
Converse Singapore
2016.02 - 2016.08
F&B Customer Service Associate
KFC
2015.05 - 2015.10
HIGHER NITEC - IT Systems & Networks
ITE WEST
NITEC - Info-Comm Tech (Mobile Networks & Applications)
ITE WEST
N(T)-LEVEL -
KRANJI SECONDARY SCHOOL
PSLE -
ZHENGHUA PRIMARY SCHOOL
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