Ethan Wee
Summary
Dynamic and results-oriented professional, graduating from Eunoia Junior College and later on Officer Cadet School. Skilled in using Excel and creating impactful PowerPoint presentations, consistently delivering beyond expectations, which he learned in National Service.
Leveraged strong work ethic and stress tolerance to enhance customer satisfaction and contribute significantly to sales targets during his time at Shukuu Izakaya
Overview
5
5
years of professional experience
Work History
Service Crew Member
Shukuu Izakaya
12.2023 - Current
- Operated cash register to ring up final bill and process various forms of payment.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Contributed to the achievement of sales targets through upselling food items when applicable.
Naval Officer
SAF
12.2023 - 11.2024
- Streamlined communication processes for improved decision-making and operational efficiency.
- Conducted thorough risk assessments to ensure the safety and security of personnel and assets.
- Developed innovative solutions to address challenges in dynamic operational environments.
- Established collaborative relationships with interagency partners for effective coordination on joint missions.
- Prepared and delivered investigative reports and briefings.
- Handled administrative requirements, maintained records and submitted operational reports.
Retail Sales Associate
My Miracle Baby
09.2019 - 10.2019
- Monitored customers for signs of security concerns and escalated issues to management.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Officer Cadet School
12.2023
A Level Certificate
Eunoia Junior College
Singapore, Marymount 12.2022
O Level Certificate
Catholic High School
Singapore, Bishan 12.2020
Skills
- Customer service
- Upselling and recommendation of product
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Cash handling
- Stress tolerance
- Creating Powerpoint presentations
- Managing Excel Sheets
- Planning and executing of conduct
Timeline
Service Crew Member
Shukuu Izakaya
12.2023 - Current
Naval Officer
SAF
12.2023 - 11.2024
Retail Sales Associate
My Miracle Baby
09.2019 - 10.2019
Officer Cadet School
A Level Certificate
Eunoia Junior College
O Level Certificate
Catholic High School
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