Eng Siang Goh
Summary
Proven Sales Executive with a track record of exceeding sales goals through expert product knowledge and exceptional customer service, notably at Kah Motor. Skilled in relationship building and strategic sales planning, I've consistently secured new client relationships, boosting revenue and achieving high repeat business rates. My collaborative approach and public speaking prowess have been pivotal in driving team success and fostering long-term client loyalty.
Overview
37
37
years of professional experience
Work History
Sales Executive
Kah Motor
09.2008 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
Sales Executive
Sin Tien Seng
08.1999 - 07.2008
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Secured new clients by developing and implementing strategic sales plans that focused on target industries.
- Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Executive
Singapore Technology Automotive
02.1992 - 07.1999
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Secured new clients by developing and implementing strategic sales plans that focused on target industries.
- Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
Sales Executive
Milan Auto
01.1988 - 01.1992
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Education
High School Diploma -
Whampoa Secondary School
Singapore, Null, Singapore12-1977
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Relationship building
- Sales strategy
- Sales forecasting
- Goals and performance
- Public speaking
- Networking
- Client acquisition
- Contract negotiations
- Exceeds sales goals
- Quota achievement
- Sales follow-up
- Trade show participation
Accomplishments
Sales Achievement In Kah Motor
1) 2016 - 2018 - continue 4th position
2) 2020 - 8th position
3) 2021 - 7th Position
4) 2023 - 8th position
Timeline
Sales Executive
Kah Motor
09.2008 - Current
Sales Executive
Sin Tien Seng
08.1999 - 07.2008
Sales Executive
Singapore Technology Automotive
02.1992 - 07.1999
Sales Executive
Milan Auto
01.1988 - 01.1992
High School Diploma -
Whampoa Secondary School
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