Eko Kustini
Overview
2
2
years of professional experience
Summary
Dynamic service crew member with a proven track record at Select Service Partner Singapore Pte Ltd, excelling in food safety and customer satisfaction. Demonstrated initiative and self-motivation by enhancing dining experiences and efficiently managing orders, contributing to a positive workplace culture and consistently meeting quality expectations.
Work History
Service Crew
Select Service Partner Singapore Pte Ltd
03.2024 - Current
- Assisted customers with menu selections and inquiries to enhance dining experience.
- Maintained cleanliness and organization of service areas for optimal efficiency.
- Collaborated with team members to ensure timely service delivery during peak hours.
- Operated point-of-sale system accurately to process transactions and manage orders.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Skills
Food safety knowledge
Food preparation procedures
Food safety
Cash handling
Menu memorization
Cash handling proficiency
Food running
Order delivery practices
Basic food preparation
Payment processing
Initiative and Self-motivation
Taking orders
Timeline
Service Crew
Select Service Partner Singapore Pte Ltd
03.2024 - Current