Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Support (Contract)
M1 Limited
08.2023 - 04.2025
Build solid relationships with corporate customers(end users) and internal stakeholders to ensure excellent customer experience.
Identify challengers that customers would encounter and recommend sound solutions to them through M1 business mobility service options such as loT, 4G, BYoD business etc.
Drive end to end sales process for higher efficiency and success such as meeting customers(end users) scoping the requirements, preparing sales proposals, negotiating terms of sales, closing the deal till the delivering of recommended services.
Attend to end users' daily enquiries such as handset pricing, billing and handset familirisation.
Take stock of the onsite Mobile handset inventory.
Collate monthly sales report and attend weekly sales meeting.
Communicate and work closely with M1 Indoor Sales Support,4C & Customer Service Operations to enable sales activities.
Shipping Officer
Mohar Shipping
01.2020 - 07.2023
To prepare shipping documentations including all documentations related to export activities.
Correspond with banks and fellow offices / agents worldwide.
Ensure smooth export documentation and shipment arrangements.
Laytime and demurrage calculations.
Sea freight Executive
Logico Express
01.2013 - 12.2019
Prepare and process import documentation, including invoices, shipping documents, customs forms, ensuring accuracy and compliance with applicable regulations.
Liaise with customers/customs/agents/suppliers on shipping arrangements.
Arrange transport and Singapore Custom Permit declaration.
Monitor and track shipments to ensure timely delivery and resolve any issues or delays in coordination with relevant parties.
Follow-up for vessel/ shipment date & email details to customer.
Education
Diploma in Maritime and Offshore Management - Maritime Economics and Shipbroking, Maritime Law and Insurance, Cargo Management and Ship Surveying
Singapore Polytechnic
03.2020
Higher Nitec in International Trade - Warehousing and Inventory Management, Principles of Purchasing, Cargo Documentation & Practices, Business Environment, Logistics and Supply Chain Management, Communication Skills and IT, Freight Operation and Distribution Management, Material Planning
ITE College East (Part-Time)
09.2013
Nitec in Office Skills - Office Communication, Office Software Application, Customer Relations, Basic of Personal Finance, Sports and Wellness, Life Skills for Personal Development, Principles of Office Administration, Business Events and Organisation, Business Etiquette and Grooming, Small Business Management
ITE College Central
03.2009
Skills
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Multitasking
Dependable and responsible
Excellent communication
Computer skills
Organizational skills
Active listening
Organization and time management
Decision-making
Problem resolution
Strong verbal communication
Certification
Advanced Excel, NTUC Learning Hub, 12/01/20
Certificate in Bookkeeping (Level 1), Bookkeeping College, 04/01/18
JavaScript Programming for Beginners, Tertiary Infotech, 05/01/23
Personal Attributes And Key Skills
Problem- solving
Detail Oriented
Time Management
Decision Making
Independent
Team work
Quick Learner
Organised
Confidence
Initiative
A growth mindset
Conscientiousness
Creativity
Attention to detail
Leadership
Empathy
Ambition
Initiative
Timeline
Sales Support (Contract)
M1 Limited
08.2023 - 04.2025
Shipping Officer
Mohar Shipping
01.2020 - 07.2023
Sea freight Executive
Logico Express
01.2013 - 12.2019
Higher Nitec in International Trade - Warehousing and Inventory Management, Principles of Purchasing, Cargo Documentation & Practices, Business Environment, Logistics and Supply Chain Management, Communication Skills and IT, Freight Operation and Distribution Management, Material Planning
ITE College East (Part-Time)
Nitec in Office Skills - Office Communication, Office Software Application, Customer Relations, Basic of Personal Finance, Sports and Wellness, Life Skills for Personal Development, Principles of Office Administration, Business Events and Organisation, Business Etiquette and Grooming, Small Business Management
ITE College Central
Diploma in Maritime and Offshore Management - Maritime Economics and Shipbroking, Maritime Law and Insurance, Cargo Management and Ship Surveying
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited