STEFANIE RUSMIN
Kota Kinabalu
Summary
I am seeking a challenging position where I can utilize my skills and contributed to the success of the organization.
I am highly motivated and adaptable individual with diverse skill set and strong work ethic. With experience in sales, finance and agriculture, I have develop excellent problem-solving and communication skills. I am quick learner and thrive in fact-paced environments. I am highly organized, I am tem player, but also capable working independently and taking initiative.
Overview
4
4
years of professional experience
Work History
FACILITY SERVICE SPECIALIST
BreadTalk Group
03.2024 - Current
- Manage daily restaurant operations and ensure smooth service
- Handle guest feedback and ensure excellent customer satisfaction
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
- Collaborate with kitchen teams for seamless service delivery
Sales Executive
Maybank Berhad
10.2021 - 01.2022
- Generated leas through cold-calling and other outreach efforts, resulting in a 20% increase in total sales
- Participated in weekly sales meetings to review performance and strategic for future growth
- Identified and maximized sales opportunities, and increased customer retention rates
Sales Advisor
DIGI Store Express (VCKY Trinity Sdn Bhd)
10.2020 - 01.2021
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates
Internship Trainee
Kundasang Aquafarm
10.2020 - 01.2021
- Assisted in the development and implementation of a hydroponics system for the farm, including plant selection, nutrient management, and water quality testing
Education
Bachelor of Science - Agribusiness
Universiti Teknologi MARA
Merlimau, Melaka02.2021
Diploma - Planting Management
Universiti Teknologi MARA
Kota Kinabalu, Sabah09.2017
SPM -
SMK PITAS II
Pitas, Sabah12.2013
Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Teamwork
- Adaptability
- Ability to Learn Quickly
Languages
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Timeline
FACILITY SERVICE SPECIALIST
BreadTalk Group
03.2024 - Current
Sales Executive
Maybank Berhad
10.2021 - 01.2022
Sales Advisor
DIGI Store Express (VCKY Trinity Sdn Bhd)
10.2020 - 01.2021
Internship Trainee
Kundasang Aquafarm
10.2020 - 01.2021
Diploma - Planting Management
Universiti Teknologi MARA
SPM -
SMK PITAS II
Bachelor of Science - Agribusiness
Universiti Teknologi MARA
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