Yiqun Wu
Summary
Dedicated international school/private school education professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Senior Programme Executive
PSB Academy
10.2021 - 10.2022
- Liaise with University partners on students’ administrative matters
- Liaise with exam department on exam/re-exam related matters
- Process students’ request – deferment, withdrawal, programme transfer etc
- Organise Student Orientation
- Provide course counselling to students who transferred to new programme
- Attend to students’ enquiries
- Monitor students’ term enrolment and provide advice on their pathway
- Ensure accurate module enrolment is the Student Management System
- Monitor students’ attendance and provide students enrolment data to external vendor for tabulation
- Manage Student Learning Management System for students and teaching staff
- Monitor students’ course fee payment
- Process royalty payment
- Assis in the planning of students’ graduation ceremony.
Executive Assistant
Wellington College International Shanghai
06.2017 - 03.2020
- Daily office support to Head of Senior School/ Deputy Head of Senior School (Calendar management, travel arrangements, meeting coordination, etc)
- Maintaining daily student registration
- Data system management (eg: student data, student report, performance report etc.)
- Senior School parents’ meeting/events/activities/trips arrangement and support
- Preparation of agendas, presentation, reports and meeting minutes
- Translating parent communication which is regarding for different and complex issues and needs
- Finance bills and expense claims management.
Registry officer
KLC International Institute
06.2016 - 06.2017
- Student enrolment management
- To provide data collection and documentation tracking support
- To review and screen program application
- To manage student pass application
- To follow up on absenteeism of students
- To apply student pass via Solar+ system.
Student Services officer
Informatics Academy Pte. Ltd.
07.2014 - 06.2016
- To conduct student orientation
- To coordinate the registration of exams and entry tests with Assessment Services
- To liaise with university partners and Assessment Services on examination matters
- To follow up on absenteeism of students
- To organize student activities and events
- To manage student pass/visa application
- To manage student enrolment.
Education
Professional Certificate in Human Resources Management -
Hong Kong Baptist University
03.2021
Postgraduate of Business Administration -
Heriot-Watt University - Edinburgh Business School
06.2014
Diploma of Hospitality and Tourism Management -
Shanghai Institute of Management
06.2010
Skills
- Executive Support
- Administrative Skills
- Customer Relations
- Problem Resolution
- Customer Retention
- Interpersonal Skills
- Team Player
- Bilingual
References
- Ewan McCallum, ewan.mccallum@malverncollegetokyo.jp, Ewan was former Head of Senior School in Wellington College International Shanghai
- Lariena Koh, lareina.koh@ais.com.sg, Lariena was former line manager in KLC International Institute.
Timeline
Senior Programme Executive
PSB Academy
10.2021 - 10.2022
Executive Assistant
Wellington College International Shanghai
06.2017 - 03.2020
Registry officer
KLC International Institute
06.2016 - 06.2017
Student Services officer
Informatics Academy Pte. Ltd.
07.2014 - 06.2016
Professional Certificate in Human Resources Management -
Hong Kong Baptist University
Postgraduate of Business Administration -
Heriot-Watt University - Edinburgh Business School
Diploma of Hospitality and Tourism Management -
Shanghai Institute of Management
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