Completed SPM & Started my career as a Kindergarten Teacher (temporary) and later joined as a Customer Service Executive. One of the top performers during the training as well as within the team now. - I have always made sure to achieve my KPIs and keep up to the expectation. - Excellent interpersonal and communication skills with good ability to understand the requirements of the customer and provide appropriate solution/assistance in a timely manner. - Fine time management and multitasking skills. - Possess good communication. - Easy to approach and open for feedback regardless of positive or negative feedback. - In-depth ability to work collaboratively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.