Devid Lewi
Summary
Adept Senior Service Engineer with a proven track record at Valmet Pte.Ltd, enhancing engineering efficiency and client satisfaction through expert root cause analysis and innovative solutions. Skilled in PLC programming and process improvement, I excel in transforming challenges into opportunities for growth. My approach combines technical prowess with a keen focus on continuous improvement, driving significant advancements in automation and system diagnostics.
Overview
13
13
years of professional experience
Work History
Senior Service Engineer
Valmet Pte.Ltd
12.2017 - Current
- Spearheaded root cause analysis initiatives, identifying key areas for improvement within the engineering department.
- Proactively identified potential bottlenecks in workflows proposed alternative solutions that ultimately increased efficiency across the team.
- Developed customized solutions for clients'' unique requirements, ensuring optimal performance of their systems.
- Resolved customer complaints in prompt, polite and professional approach.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
Automation Engineer
Global Multi Solusi
07.2011 - 11.2017
- Maintained, debugged and optimized automation programs.
- Served as the primary point of contact for all inquiries related to automation equipment performance, troubleshooting issues as they arose and implementing corrective actions when necessary.
- Discussed requirements and processes with project managers and developers.
- Updated and maintained project documentation for detailed recordkeeping.
- Provided technical expertise during the integration of new automation equipment into existing production lines.
- Prepared automation concept and control drawings according to client specifications.
- Leveraged strong programming skills to develop custom scripts for PLCs, HMIs, and other control system components used in automated machines.
- Utilized comprehensive understanding of Allen Bradley Ladder Logic to produce code to revolutionize automation.
Education
Bachelor of Science - Electrical Engineering
Petra Christian University
Indonesia10-2007
Skills
- Field service experience
- Remote support
- Maintenance planning
- Network configuration
- Hardware installation
- System diagnostics
- Preventive Maintenance
- Industrial automation
- PLC programming
- Process improvement
- Continuous improvement
- SCADA development
Timeline
Senior Service Engineer
Valmet Pte.Ltd
12.2017 - Current
Automation Engineer
Global Multi Solusi
07.2011 - 11.2017
Bachelor of Science - Electrical Engineering
Petra Christian University
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