Soccer, basketball , rugby, badminton
Dennis Zhou
Summary
Proven performer at Kbox Karaoke Pte Ltd, adept in customer service and basic food preparation, enhanced customer satisfaction through efficient service and strong multitasking abilities. Excelled in a fast-paced environment, contributing to sales targets through effective upselling. Maintained high standards of cleanliness, ensuring a superior customer experience.
Overview
5
5
years of professional experience
Work History
Service Crew Member
Kbox Karaoke Pte Ltd
09.2005 - 10.2010
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
Education
NTC 2 In Electrical Engineering - Electrical Engineering
ITE ANG MO KIO
12.2003
Secondary 4 -
Balestier Hill Secondary School
Singapore 12.2001
PSLE -
Rosyth School
12.1996
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Performance Improvement
- Basic food preparation
- Upselling abilities
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Interests
Timeline
Service Crew Member
Kbox Karaoke Pte Ltd
09.2005 - 10.2010
NTC 2 In Electrical Engineering - Electrical Engineering
ITE ANG MO KIO
Secondary 4 -
Balestier Hill Secondary School
PSLE -
Rosyth School
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