Driven by a passion for excellence in customer service, I honed my listening skills and data entry proficiency at Makers Creative Agency, among others. Demonstrating exceptional communication and attention to detail, I successfully managed diverse customer inquiries and complaints, enhancing brand representation and customer satisfaction across multiple roles.
Handle Customers ezlink enquiry on simply go
Book Customers a cab
Handle lost & found and complaints
Help to do drinks,pack food for customers
Help customers to order food from kiosk
Help to prepare food and drinks to customers
Handle Customers enquiry and complaints
Handle membership enquiry on Watsons
Help customers to activate and how to block cards when the cards is lost
Handle Customers complaints
we assist customers complaints if the general enquires is overwhelmed
Parking Warden Enforcement Officer
Receive complaints from email and assign enforcement officer to proceed for parking violation
Received inbound calls to help customers to open up the barriers when barriers in the carpark is not working
Handle customer enquiry and customers complaints
Help customers to register for courses
Handles customer enquiry and customer complaints
Help customers to check for gold prices and be a receptionist for different companies
Answer to phone enquires
Help patients to do call transfers and to connect call to wardS
Update doctor mobile,duty online and emergency activation through messaging
Help customers to book for taxis
Help customers lost and found
Best Customers Service Awards
2 Jan 2009
Bahasa Indonesia - Certificate of Achievement ( 1 Feb 2007 to 29 March 2007)
microsoft 97 - Certificate of Achievement
(16 Dec 1998 to 30 Dec 1998)
Call Centre - Certificate of Achievement (12 July 2010 to 28 July 2010
Certificate Service Professional
(14 June 2010)
Microsoft 2007 (15th July 2012)
Analyst, Strategy and pitch sales (30 July 2024)