Created positive experiences for customers from different backgrounds
Entrance/Shop floor-Provided satisfying service to customers by anticipating their needs and effectively managing crowd
Runner-Simultaneously maintained service quality and accuracy by handling volumes of customers and putting out products
Cashier-Processed different modes of transaction and tax refunds accurately while giving quality customer service
Teamwork-Always willing to provide assistance to others,
enhancing the environment for the team and customers
Executed precise and efficient ice cream scooping techniques to ensure high-quality product presentation and customer satisfaction
Customer service excellence-Delivered exceptional service to customers by actively engaging, addressing inquiries, creating a welcoming environment, fostering positive interactions
Cash Handling Expertise-Proficiently managed cashier responsibilities, demonstrating accuracy in processing transactions, maintaining financial records, and ensuring a seamless point-of-sale experience
Teamwork-Collaborated seamlessly with team members to optimize workflow, contributing to a harmonious work environment and enhancing overall operational efficiency
Edusave award-2018
Extra-Curricular Activities
Student Council, Events Department— British International School, Hanoi
2021-2022
Planned, coordinated, and oversaw all aspects of event logistics
Responsibilities included budget management, vendor communication, and ensuring seamless execution of events to enhance campus engagement and foster a vibrant student community
Logistics IC, St John Brigade— Pasir Ris Crest Secondary
2018
Instructed and facilitated first-aid training sessions
Organization of CCA room and first aid supplies
Inventory checks for events and lessons
Provided first aid assistance for school events
Collaborated with brigade members to organize drill sessions and maintain emergency preparedness