Overview
Work History
Education
Skills
Accomplishments
Languages
Additional Information
Timeline
Generic

Denise Tan

Overview

1
1
year of professional experience

Work History

Retail Associate

Pokemon Center
04.2024 - 08.2024

Created positive experiences for customers from different backgrounds

Entrance/Shop floor-Provided satisfying service to customers by anticipating their needs and effectively managing crowd

Runner-Simultaneously maintained service quality and accuracy by handling volumes of customers and putting out products

Cashier-Processed different modes of transaction and tax refunds accurately while giving quality customer service

Teamwork-Always willing to provide assistance to others,

enhancing the environment for the team and customers

Ice Cream Attendant

Krumbs and Kraves
06.2023 - 03.2024

Executed precise and efficient ice cream scooping techniques to ensure high-quality product presentation and customer satisfaction

Customer service excellence-Delivered exceptional service to customers by actively engaging, addressing inquiries, creating a welcoming environment, fostering positive interactions

Cash Handling Expertise-Proficiently managed cashier responsibilities, demonstrating accuracy in processing transactions, maintaining financial records, and ensuring a seamless point-of-sale experience

Teamwork-Collaborated seamlessly with team members to optimize workflow, contributing to a harmonious work environment and enhancing overall operational efficiency

Education

Higher Diploma - Mass Communications

Management Development Institute of Singapore
Singapore
2023

International Baccalaureate -

British International School Hanoi
Vietnam
2022

GCSE -

British International School Hanoi
Vietnam
2020

Skills

  • Customer Engagement
  • Positive and engaging demeanor
  • Teamwork
  • Critical Thinking and Problem Solving
  • Multitasking
  • Time management
  • Initiative

Accomplishments

Edusave award-2018

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)

Additional Information

Extra-Curricular Activities

Student Council, Events Department— British International School, Hanoi

2021-2022

Planned, coordinated, and oversaw all aspects of event logistics

Responsibilities included budget management, vendor communication, and ensuring seamless execution of events to enhance campus engagement and foster a vibrant student community


Logistics IC, St John BrigadePasir Ris Crest Secondary

2018

Instructed and facilitated first-aid training sessions

Organization of CCA room and first aid supplies

Inventory checks for events and lessons

Provided first aid assistance for school events

Collaborated with brigade members to organize drill sessions and maintain emergency preparedness

Timeline

Retail Associate

Pokemon Center
04.2024 - 08.2024

Ice Cream Attendant

Krumbs and Kraves
06.2023 - 03.2024

Higher Diploma - Mass Communications

Management Development Institute of Singapore

International Baccalaureate -

British International School Hanoi

GCSE -

British International School Hanoi
Denise Tan