Dayanti Roomzi

• Check In Passports
• Handling Gate Report for Arrival / Departure Flights
• Learning new skills and be humble enough to have an open minded from staff or passengers remarks
• Positive mindsets and polite behaviour
• Value leadership to avoid miscommunication and learn to accept new challenges
• Adaptable to stay calm encountering upset passengers
• Multitasking

• Built strong relationships with families through open communication and trustworthiness
• Encouraged positive behaviour through redirection and positive reinforcement techniques

• Maintained files and filing, keeping sensitive information confidential
• Answered phone calls, directed inquiries to proper personnel, responded to customer requests promptly

• Reviewed expenses to verify correct use of budgets
• Coordinated transportation arrangements for guests and VIPs attending the event
• Supervised catering staff during setup and breakdown of event space

• Greeted guests and employees, delivering friendly service in interactions

• Escort Vips and meet enquiries needs

• Profesionally Communicate with fluent English

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
• Built and supported positive working relationships with co-workers
• Developed strong customer service skills by providing efficient and correct service
• Handled customer complaints and inquiries in a courteous and efficient manner

• Student as Assembly Short regional Landing Gears
• JOB SCOPE: Read manual, Finding the correct part numbers / Serial numbers
• Applying adhesive sealant, tightening of bolts, Using the help of tools eg Wrenches, Apply wire locking
• Gained ability in Microsoft Office Suite, including Word, Excel, Access, and PowerPoint
• Enhanced technical knowledge of industry best practices by attending workshops and seminars
• Employed critical thinking skills when analysing complex problems or issues
• Gained experience in customer service, problem solving, and communication through daily interactions with clients

• Helped with mealtime preparations including setting tables, serving food items, and cleaning up afterwards
• Oversaw the coordination of children's outdoor activities.