Daphne Tang Hui Ting
Assistant Manager
Summary
Seeking a dynamic opportunity with a forward-thinking organization where I can apply my skills in networking, cross-cultural communication, and planning to create meaningful and memorable experiences for diverse audiences while optimizing customer services.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
Assistant Manager, Touring & Production (Southeast Asia)
IMC Group Asia (S’pore) Pte Ltd
11.2022 - Current
- Artiste liaison for local and oversea events
- Liaising with artiste management to fulfil their requirements
- Prepare marketing collateral and manage social media posting, EDM, e-mails etc
- Plan and execute oversea tours
General Manager, Ground Theatre
IMC Group Asia (S’pore) Pte Ltd
01.2022 - 11.2022
- Oversee the operation and management of the venue
- Communicate and coordinate with clients
Operation Manager, Capitol Theatre
IMC Group Asia (S’pore) Pte Ltd
01.2021 - 12.2021
- Coordinate, hire, schedule and supervise staff such as ushers, security, cleaners, medic and maintenance personnel
- Keep track of safety and cleanliness of the facilities and ensure proper scheduling of maintenance of in-house gears and equipment
- Communicate and coordinate with clients to find out their exact requirements
- Planning of setup and event operation flow
- Manage and coordinate suppliers and all event logistics
- Running of event operations
- Handling administrative works such as monthly payment invoices and other office supplies
- Fire safety management in venue (certifies fire safety manager by SCDF)
Assistant Operation Manager -Touring & Production
IMC Group Asia (S’pore) Pte Ltd
08.2019 - 12.2020
- Coordinate with relevant suppliers, clients, government authority and venue management
- Manage operations and logistics
- Oversee set up and execution of all events
- Worked closely and synchronized all necessary departments to ensure all set ups and activities were executed smoothly
- Utilizing knowledge of crowd control techniques and fire/safety regulations
Event Security Concierge (Part Time)
Certis Cisco Security Pte Ltd
03.2016 - 07.2019
- Provides customer service to patrons
- Ensure member of public and client safety
- Ensure all events are run smoothly
- Event Control
Overseas Internship
IMC Live Group Pte Ltd
03.2016 - 04.2016
- Assisted under Concert and Artist Management
- Research on projects
- Participated as an emcee for QQ Music Award Roadshow
Sales associate
Jay Gee Enterprises Pte Ltd
01.2013 - 01.2014
- Responded to telephone inquiries by providing quality service to customers
- Managed cash register, communicated with customers and operated sales floor.
- Kept customers informed on present promotions and sales
- Maintained a neat and aesthetic display of clothing
- Handled ordering, checked deliveries and restocked shelves
Education
Degree - Business Management
University of Birmingham
01.2017 - 01.2019
Diploma - Business Administration
Singapore Polytechnic
01.2014 - 01.2017
General Certificate of Education ‘O’ Level - undefined
Compassvale Secondary School
01.2009 - 01.2013
Skills
Cross-functional teamwork
Leadership
Effective communication
Skilled in Microsoft Word
Excel proficiency
PowerPoint visual communication
Prioritization and scheduling
Service excellence
Cross-functional collaboration
Project coordination
Operational efficiency management
Activities
- Global learning, SIM, Ambassador, 09/01/18, 06/30/19, Full-time leader for International Program (Soka University), Assisted in running International Program (Konkuk and Dongguk University), Teaching Assistant for International (Seoul and Hanyang University), CCA Fair
- LEO Club, Singapore Polytechnic, Secretary, 09/01/15, 06/30/16, Take down minutes, Send reminder message to committee, Plan out schedules and organized events, Assisted in events and camps
- Military Band, Compassvale Secondary School, Quarter Master, 09/01/09, 06/30/13, Organize bonding day and camps, Taking charge of tools and instruments, Planning schedule for repair of instruments
Personal Information
- Citizenship: Singaporean
- Date of Birth: 05/18/96
Awards
- Excellence award for Leo Club in 2016
- Certificate of Edusave Scholarship by MOE in 2012 and 2013
- Certificate of Outstanding performance by school in 2013
- Certificate of Top performing students by school in 2013
- 1st in GCE ‘O’Level in Chinese rewarded by school in 2013
- Attained Bronze for National Youth Achievement (Singapore)
- Achieve silver award for Singapore Youth Festival Display (SYF) Band Competition in 2011
- Certificate of Overseas Immersion Program to China in 2011
- Edusave Certificate of Academic Achievement by MOE in 2009, 2010 and 2011
- Achieve silver award for National Band Concert in 2010
Timeline
Assistant Manager, Touring & Production (Southeast Asia)
IMC Group Asia (S’pore) Pte Ltd
11.2022 - Current
General Manager, Ground Theatre
IMC Group Asia (S’pore) Pte Ltd
01.2022 - 11.2022
Operation Manager, Capitol Theatre
IMC Group Asia (S’pore) Pte Ltd
01.2021 - 12.2021
Assistant Operation Manager -Touring & Production
IMC Group Asia (S’pore) Pte Ltd
08.2019 - 12.2020
Degree - Business Management
University of Birmingham
01.2017 - 01.2019
Event Security Concierge (Part Time)
Certis Cisco Security Pte Ltd
03.2016 - 07.2019
Overseas Internship
IMC Live Group Pte Ltd
03.2016 - 04.2016
Diploma - Business Administration
Singapore Polytechnic
01.2014 - 01.2017
Sales associate
Jay Gee Enterprises Pte Ltd
01.2013 - 01.2014
General Certificate of Education ‘O’ Level - undefined
Compassvale Secondary School
01.2009 - 01.2013