Summary
Overview
Work History
Education
Skills
Availability
Roles And Responsibilities
Personal Characteristics
Additional Qualification
Projects
Timeline
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Dang Hanchung

Dang Hanchung

Senior Systems Analyst

Summary

Experienced Senior System Analyst with over 16 years of expertise in project management, development, integration, and support. Proven track record in Windows and web applications using C#.NET, ASP.NET, Java, JSP, JSF, and PHP. Seeking a challenging role to leverage my skills in enhancing systems and driving successful project outcomes. Results-oriented known for finding effective solutions for complex technical issues. Promoting strong work ethic and proven troubleshooting track record. Focused actively involved in data analytics and requirements gathering. Critical thinking with proven success at driving software projects to meet business and user needs. Integrates technical and programming expertise with broad understanding of stakeholder requirements. Works under pressure and communicates concisely and clearly with customers, developers and management.

Overview

18
18
years of professional experience

Work History

Senior System Analyst

Raffles Medical Group
05.2022 - Current
  • Involved in the full life cycle from requirement gathering, development, deployment, testing and support
  • Enhanced and upgraded the complex medical system used in four different countries
  • Managed application deployments to UAT and STG servers
  • Monitored and supported daily batch jobs interfacing with different systems
  • Provided end-user support and training
  • Technologies used: .NET MVC 5, MSSQL 2019, Entity Framework 6, Javascript, JQuery, Bootstrap and DevExpress for reporting.

IT Manager

Ezytronic Pte Ltd
09.2013 - 05.2022
  • Aligning IT strategies with the overall business goals of the organization
  • Work closely with management and customers to understand their challenges
  • Allocate resources effectively by ensuring that the organization has the necessary tools, technology and personnel to meet the organization needs
  • Managing the installation, configuration and maintenance of the hardware, software, and network systems
  • Defining the project goals, timelines, and budgets by managing the tasks efficiently and ensuring that the projects are completed on time
  • Managing vendor relationships, negotiating contracts, and ensuring that vendors meet the service level agreements
  • Resolving complex technical issues and providing support to the customers.

Senior System Analyst

StarHub Ltd
07.2008 - 08.2013
  • Analyzed, designed, and implemented systems to optimize operational efficiency
  • Liaised with end-users, software vendors, and team members
  • Provided support and training on upgraded or newly installed systems.

Senior Software Engineer

Coobiz IT Solutions Pte Ltd
11.2007 - 07.2008
  • Designed, developed, and implemented customized solutions
  • Dealt with clients, gathered business requirements, and executed system development projects.

Software Engineer

Consolsys Technologies Sdn Bhd
04.2006 - 11.2007
  • Coordinated with project managers and business analysts
  • Designed, implemented, and maintained system modules
  • Conducted research and development on new technologies.

Education

Bachelor Degree - Mathematics And Computer Science

Campbell University
External Programme
01.2004 - 2006.01

Advanced Diploma - Mathematics And Computer Science

Tunku Abdul Rahman College (TARC)
Malaysia
01.2004 - 2006.01

Diploma - Mathematics And Computer Science

Tunku Abdul Rahman College (TARC)
Malaysia
01.2002 - 2004.01

Skills

Technical Knowledge

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Availability

2 months notice

Roles And Responsibilities

Able to work independently and in groups. A self-starter with a strong initiative, yet a team player with excellent interpersonal skills.

Personal Characteristics

Hardworking, attentive, and approachable. Passionate about continuous learning and open to acquiring new technical and functional knowledge.

Additional Qualification

  • BCE Excellence Award (4th Place) 2012 - StarHub Branded Customer Experience
  • SAP Education Crystal Report XI R1/R2 Report Design I & II
  • BEA Web Logic Server 9/10: Program J2EE Servlets & JSPs in Eclipse
  • Team Awards 2011 - EP POS implementation
  • Team Awards 2010 - Queue Management and Customer Feedback System

Projects

Raffles Medical Group | May 2022 to Present 

Successfully completed 112 system enhancement requests, Managed implementation of e-receipts, enhanced internal remarks, and cleared reference keys., Implemented dynamic PayNow QR code, initiated changes in ECC, and optimized various billing functionalities.


Ezytronic Pte Ltd | Sep 2013 to May 2022 

Loan Tracker Mobile Application, Web Autocount ERP, POS, CRM, and Accounting (ERP)., SPS and CRM Mobile Application, Mobile Ordering and POS, Self Service Ordering Kiosk., SPACARE and Accounting Synchronization, FCMS Accounting, Email validation and SMS integration.


StarHub Ltd | Jul 2008 to Aug 2013

Self-Help Kiosk, SLM/ADSALES, EPOS - Enterprise Point of Sales Application., Reporting and Dashboard (BI), QMS (Queue Management and Feedback System), ETMS (Electronic Time Management System)., Salesforce.com integration, Web POS Administration, EP POS applications., Mobile Applications (Core), Web POS Cashier. 


Coobiz IT Solutions | Nov 2007 to Jul 2008

Web Time Sheet (TMS), POS version 1.0 (LRS), Small Business Solutions version 1.0 (SBS)., Small Business Solutions version 1.1 (SBS), Business Intelligence.

Timeline

Senior System Analyst

Raffles Medical Group
05.2022 - Current

IT Manager

Ezytronic Pte Ltd
09.2013 - 05.2022

Senior System Analyst

StarHub Ltd
07.2008 - 08.2013

Senior Software Engineer

Coobiz IT Solutions Pte Ltd
11.2007 - 07.2008

Software Engineer

Consolsys Technologies Sdn Bhd
04.2006 - 11.2007

Bachelor Degree - Mathematics And Computer Science

Campbell University
01.2004 - 2006.01

Advanced Diploma - Mathematics And Computer Science

Tunku Abdul Rahman College (TARC)
01.2004 - 2006.01

Diploma - Mathematics And Computer Science

Tunku Abdul Rahman College (TARC)
01.2002 - 2004.01
Dang HanchungSenior Systems Analyst