Clement Wong
Singapore
Summary
Versatile technical service engineer skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Service Engineer
Baxter
05.2022 - Current
- Worked frequently with electrical, mechanical and water systems to complete knowledgeable inspections and skilled repairs.
- Worked with the Sales/Clinical specialist team to improve taskflow of medical devices such as CRRT acute machines and HD machines.
- Able to work independently in the field with experienced troubleshooting skills.
- Reduced downtime for clients by effectively managing service requests and providing timely solutions.
Biomedical/Facilities Engineer
Starmed Specialist Centre
04.2021 - 05.2022
- Maintained the facilities of the day hospital, such as oxygen outlets, ensuring up to date and maintenance of gas systems are up and running everyday.
- Adhered to timelines to meet auditing purposes such as reports for maintenance.
- Estimated materials costs and sourcing requirements for project feasibility for the upgrading renovation works during my period of employment.
- Reduced maintenance costs for the company by negotiating with various vendors.
- Oversee biomedical equipment purchasing from different vendors to get the best suitable product for doctors.
Field Service Engineer
QST Technology Pte Ltd
07.2019 - 04.2021
- Performed onsite installation, modification and maintenance of medical imaging equipment, such as ultrasound, x rays. Occasionally smaller medical devices such as endoscopes, ecg and defibrillator were tasked to me to maintain and repair for customers.
- Trained by principle company for medical devices, such as Hitachi, W&H.
- Created a thorough checklist for the medical devices as a distributor company handling preventive maintenance for healthcare settings.
- Managed spare part inventory effectively, ensuring timely procurement of parts to avoid delays in servicing medical equipment.
Education
No Degree - Biomedical Engineering
Singapore University of Social Sciences
Singapore12.2025
Specialist Diploma in Biomedical Engineering - Biomedical Engineering
SUSS/Temasek Poly
Singapore12.2020
Diploma - Mechatronics
Temasek Polytechnic
Singapore04.2017
Skills
- Medical Device/Equipment maintenance
- Sales Support
- Cleaning and sanitizing of HD equipment
- Technical reporting to faults and explaining users cause of error
- Customer Support 24/7 during standby periods and will be proactive even if customer has questions that may help to troubleshoot current issue
- Cost Estimation of spare parts provided to customer
- Equipment maintenance and repair
- Instrumentation calibration, skilled with using dialysate meters to check for leakages
- Electrical Safety Analyzer training certified
- Prompt preventive maintenance scheduled without overlapping
- Software Installation in upgrading medical devices when there is any field action given by global team to prevent software bugs
- Project Planning of renovation upgrading and installation of new hospital setting
Certification
- HItachi ultrasound Training - Aloka, Arietta50, Arietta65, Arietta850.
- ESA training
- Baxter Hemodialysis training - AK96, Ak98, Artis, Artis Physio plus.
- Baxter CWP training - CWP100 series and CWP 800.
- Baxter Acute CRRT training - Prismaflex, Prismax.
- Philips Ultrasound - Epiq, Affiniti, Cx50.
Watch collecting
Fan of watch collecting, basically horology, like to understand what goes behind the scene of making a watch and starting a watch collection to fuel my passion for different timepieces of art. Beauty of these timepieces is the story behind it and the rarity of certain watches piques my interest.
Languages
English
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Technical Service Engineer
Baxter
05.2022 - Current
Biomedical/Facilities Engineer
Starmed Specialist Centre
04.2021 - 05.2022
Field Service Engineer
QST Technology Pte Ltd
07.2019 - 04.2021
No Degree - Biomedical Engineering
Singapore University of Social Sciences
Specialist Diploma in Biomedical Engineering - Biomedical Engineering
SUSS/Temasek Poly
Diploma - Mechatronics
Temasek Polytechnic
Similar Profiles
Sharath KumarSharath Kumar
Spec IT at BaxterSpec IT at Baxter
Ben BuchananBen Buchanan
Production Technician II at BaxterProduction Technician II at Baxter
James RoeschlaubJames Roeschlaub
Final Assembler at BaxterFinal Assembler at Baxter