Hardworking and passionate job seeker with strong organizational skills eager to secure Shipping & Transport and/or Customer Care Representative position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
Work History
Shipping & Transport Manager
Givaudan Singapore Pte Ltd
06.2007 - 06.2023
2015~2023 (Shipping & Transport Manager)
Lead a team of six Shipping Specialists handling Export shipments.
Collaborate with cross functional team on order fulfillment.
Ensure shipments are arranged promptly for all committed orders.
Oversee & resolve day-to-day operation issues.
Freight invoice approval.
Involvement in Projects Implementation & Rollout.
Involvement in Finance & ISO Audits.
Continuous Improvement.
2007~2015 (Customer Care Representative)
Point of contact for Ship-To Countries (Thailand, Philippines, Vietnam) assigned.
Manage Sales Order processes (From Order entry to Shipment Arrangement including shipping documents preparation).
Collaborate with Operation team and 3PL on order/shipment fulfillments.
Handle customer's enquiries & complaints.
Freight invoice verification.
Document Archiving for Record & Audit Purposes.
Customer Care Representative
IFF International Pte Ltd
05.2000 - 03.2007
2007~2015 (Customer Care Representative)
Point of contact for Ship-To Countries (Bangladesh, Japan & New Zealand) assigned.
Manage Sales Order processes (From Order entry to Shipment Arrangement including shipping documents preparation).
Collaborate with Operation team and 3PL on order/shipment fulfillments.
Senior IT Technical Support Specialist, D&T, MNDS at West Pharmaceutical Services Singapore Pte LtdSenior IT Technical Support Specialist, D&T, MNDS at West Pharmaceutical Services Singapore Pte Ltd