Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Soh

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Shipping & Transport and/or Customer Care Representative position. Ready to help team achieve company goals.

Overview

29
29
years of professional experience

Work History

Shipping & Transport Manager

Givaudan Singapore Pte Ltd
06.2007 - 06.2023

2015~2023 (Shipping & Transport Manager)

  • Lead a team of six Shipping Specialists handling Export shipments.
  • Collaborate with cross functional team on order fulfillment.
  • Ensure shipments are arranged promptly for all committed orders.
  • Oversee & resolve day-to-day operation issues.
  • Freight invoice approval.
  • Involvement in Projects Implementation & Rollout.
  • Involvement in Finance & ISO Audits.
  • Continuous Improvement.


2007~2015 (Customer Care Representative)

  • Point of contact for Ship-To Countries (Thailand, Philippines, Vietnam) assigned.
  • Manage Sales Order processes (From Order entry to Shipment Arrangement including shipping documents preparation).
  • Collaborate with Operation team and 3PL on order/shipment fulfillments.
  • Handle customer's enquiries & complaints.
  • Freight invoice verification.
  • Document Archiving for Record & Audit Purposes.

Customer Care Representative

IFF International Pte Ltd
05.2000 - 03.2007

2007~2015 (Customer Care Representative)

  • Point of contact for Ship-To Countries (Bangladesh, Japan & New Zealand) assigned.
  • Manage Sales Order processes (From Order entry to Shipment Arrangement including shipping documents preparation).
  • Collaborate with Operation team and 3PL on order/shipment fulfillments.
  • Handle customer's enquiries & complaints.
  • Freight invoice verification.
  • Document Archiving for Record & Audit Purposes.

Quantity Surveyor

Various Companies
07.1994 - 04.2000

Companies :

  • Davis Langdon & Seah Pte Ltd (1994 ~ 1996)
  • Eastern Pretech Group (1996 ~ 1998)
  • Transvert Scaffold & Engineering Pte Ltd (1998 ~ 2000)



Job Responsibilities :

  • Calculate the materials required for a building & construction project (for the preparation of Contract Documents & Tenders purposes).
  • Involved in a few major projects (Gleneagles hospital in Jakarta; Merchant Court Hotel; etc).
  • Assist team lead in monitoring project progress (site visit; attend bi-weekly meetings; etc).
  • Handle claims submitted by sub-contractors.





Education

High School Diploma -

Singapore Polytechnic
Singapore
05.1994

Skills

  • Teamwork & Collaboration
  • Problem-solving
  • Positive Attitude
  • Empathy
  • Microsoft Office
  • SAP

Timeline

Shipping & Transport Manager

Givaudan Singapore Pte Ltd
06.2007 - 06.2023

Customer Care Representative

IFF International Pte Ltd
05.2000 - 03.2007

Quantity Surveyor

Various Companies
07.1994 - 04.2000

High School Diploma -

Singapore Polytechnic
Cindy Soh