Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Chou Chieh Chen (Jason)

Senior Security Officer

Summary

Experienced security professional with proven expertise in streamlining incident response and reporting. Skilled in threat assessment, access control, surveillance systems, and emergency management, with a strong focus on team collaboration and achieving results. Reliable and adaptable, ensuring security protocols remain aligned with evolving operational needs. Leveraging strong communication skills, successfully led teams to enhance security practices, maintain compliance, and foster a safe environment for all guests.

Overview

13
13
years of professional experience
4
4
Languages

Work History

Senior Security Officer

Conrad Singapore Orchard
12.2023 - Current
  • Streamlined incident reporting processes, allowing for more efficient data collection and analysis in support of continuous improvement efforts related to organizational security practices.
  • Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
  • Coordinated with other departments throughout the company to ensure a comprehensive understanding of security needs and priorities, facilitating more effective collaboration on related initiatives.
  • Ensured compliance with relevant industry regulations and standards through diligent policy enforcement and regular updates as needed.
  • Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
  • Led a team of junior security officers, providing guidance and support in their professional development journeys.
  • Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly.
  • Assessed potential vulnerabilities within the organization''s premises, recommending actionable solutions for improvement.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Senior Security Officer

Regent Singapore by Capella Hotel Group
01.2019 - 12.2023
  • Conducted thorough investigations into reported incidents, leading to appropriate disciplinary action when necessary.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Security Officer

Regent Singapore, A Four Seasons Hotel
09.2012 - 12.2018
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Issued access cards to authorized personnel to monitor access points.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

High School Diploma -

North-City High School
Shanghai, China
04.2001 -

Skills

Security operations & awareness

Incident response & reporting

Access control

Surveillance systems

Patrolling

Workplace safety

First aid & AED certified

Software

Microsoft Words, Excel & PowerPoint

Timeline

Senior Security Officer

Conrad Singapore Orchard
12.2023 - Current

Senior Security Officer

Regent Singapore by Capella Hotel Group
01.2019 - 12.2023

Security Officer

Regent Singapore, A Four Seasons Hotel
09.2012 - 12.2018

High School Diploma -

North-City High School
04.2001 -

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Chou Chieh Chen (Jason)Senior Security Officer