CHONG EL JAY
Summary
Dynamic and adaptable professional with a proven track record at Willing Hearts Singapore and AMK Family Clinic, excelling in teamwork, collaboration, and computer skills. Demonstrated ability to enhance team effectiveness and organisation's efficiency through innovative problem-solving and exceptional organizational abilities. Committed to leveraging interpersonal communication to achieve and exceed objectives.
I am a dedicated and adaptable learner, eager to learn and grow within a challenging environment.
Overview
2
2
years of professional experience
Work History
Volunteer
Willing Hearts Singapore
01.2023 - 09.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Collaborated with other schools and organisations to develop joint initiatives that benefited the broader community at large.
- Strengthened volunteer team effectiveness by providing training sessions.
Clinic Assistant
AMK Family Clinic
08.2022 - 12.2023
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Dispensing of medicine
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
- Expedited insurance claim processing by proactively verifying coverage details before services were rendered at the clinic.
- Supported clinicians with diagnostic testing preparation, providing assistance during examinations when necessary.
Education
A LEVEL -
ANGLO CHINESE JUNIOR COLLEGE
09-2024
O LEVEL -
TANJONG KATONG GIRLS SCHOOL
09-2021
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Adaptability and dependability
- Computer skills
- Document drafting
- Administrative support
- Reliability
- Adaptability and flexibility
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Volunteer
Willing Hearts Singapore
01.2023 - 09.2024
Clinic Assistant
AMK Family Clinic
08.2022 - 12.2023
A LEVEL -
ANGLO CHINESE JUNIOR COLLEGE
O LEVEL -
TANJONG KATONG GIRLS SCHOOL
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