Cheyenne Danielle You

• Ideated strategies for new business and recruitment plans
• Engaged and negotiated with business collaborators for sales and collaboration opportunities
• Solely managed main recruitment drive
• Headhunted for potential candidates and managed liaising and inquiries

Acquired skills: Leads generation, Negotiation, Pitching

• Resolved customer complaints promptly and professionally, maintaining focus on overall satisfaction
• Handled bilingual communication between colleagues and international customers

• Assisted in inventory management and client visitation duties
• Invited and introduced brand to new clients

• Monitoring of daily trade and transaction processing
• Resolve trade issues within contractual date
• Oversee operations to provide updates and alerts on securities in custody
• Developed and maintained relationships with key internal stakeholders to process monthly payments
• Prepared internal documentation and reports to assist senior staff
• Assisted as part of organizing party for corporate events eg. charities

• Hosted and attended to customers queries
• Handled bilingual interactions with customer and colleagues in Mandarin

• Performed frontline duties such as cashiering and waitressing
• Interacted with customers to communicate concerns
• Handled communications in English and Mandarin

• Independently oversaw packaging and pricing of stocks
• Managed stock taking efficiently
• Promote variety of products through interactions with customers
• Achievement: Exceeded target for sales revenue, attracted new clients to local brand