Cheong Pei Nyean
Summary
Work independently, self-motivated, willing to learn, and passionate about exploring new opportunities. Experienced in fine-dining service and hospitality management, with strong skills in both FOH and BOH operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Captain
Sushi Masaaki
03.2021 - Current
- BOH: Cashier, cash flow reports, reservation management, F&B inventory, daily & monthly sales reporting.
- FOH: Supervised Staff, assisted in Chef and service.
- Experience gained: Basic sake and wine knowledge, team leadership.
- Supervised daily restaurant operations to ensure high-quality service and guest satisfaction.
- Trained and mentored new staff on service standards and operational procedures.
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Greeted guests, answered questions about menu selections and offered drink pairings.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Clinic Assistant
Cashew Medical and Surgery Clinic, Singapore
Singapore
01.2015 - 01.2016
- Assisted doctors, explained medication to patients, managed drug inventory, arranged patient consultations
- Helped front desk staff register and process patients.
- Supported clinicians with diagnostic testing preparation, providing assistance during examinations when necessary.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient pulse oximetry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Cashier Assistant
Tim Ho Wan Restaurant
01.2013 - 01.2015
- BOH: Cashier, cash flow reports, reservation management, F&B inventory, Cash Sales bank in, daily & monthly sales reporting.
- FOH: Provided customer service and support.
- Collaborated with team members to streamline checkout processes, improving efficiency.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Cleaned and sanitized cashier workstation and scanning area.
- Retrieved items for customers and verified prices.
Captain
Gabungan Impian Sdn Bhd (K Box Karaoke)
Malaysia
03.2009 - 03.2013
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Business Administration (Human Resource Management)
PSB Academy
Singapore08-2025
Senior Middle - undefined
Shen Zai High School
Ipoh Perak, Malaysia01-2007
Skills
- Microsoft Word
- Word
- Revel Systems
- Raptor
- Customer service
- Active listening
- AI
Certification
WSET Level 2 Award in Wine
LANGUAGE
English
Cantonese
Mandarin
Malay
Timeline
Captain
Sushi Masaaki
03.2021 - Current
Clinic Assistant
Cashew Medical and Surgery Clinic, Singapore
01.2015 - 01.2016
Cashier Assistant
Tim Ho Wan Restaurant
01.2013 - 01.2015
Captain
Gabungan Impian Sdn Bhd (K Box Karaoke)
03.2009 - 03.2013
Senior Middle - undefined
Shen Zai High School
Business Administration (Human Resource Management)
PSB Academy