CAI CHENG YANG
Summary
A detail-oriented Banking & Finance student with strong analytical and communicative skills, demonstrated through training of over 70 counselors and running events with up to 200 attendees. Adept at financial analysis and client engagement, with the proven ability to adapt to complex scenarios and collaborate effectively in team settings. This skillset of financial acumen and problem solving expertise will be valuable in driving impactful outcomes in the banking world.
Overview
5
5
years of professional experience
Work History
Counsellor Trainer
College of Allied Educators
06.2020 - Current
- Strategic assessment of Counselor trainees, in terms of Communicative Skills, Professionalism, Adaptability, and Emotional Intelligence
- Contributed to training of over 70 counselors, across 400 sessions
- Assist in active monitoring of Trainee performance until they are well prepared for real-world clients.
Event Coordinator
TeamAble (TSBF)
01.2025 - Current
- Lead Emcee for Corporate, School and Private Events
- Organizing of Event (Management, Manpower and Logistics)
- Engage with clients, ensuring a long term positive working relationship
Sales Representative
Three Point Turn (3PT)
01.2022 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Answer public questions about products and execute effective sales techniques (e.g. cross selling)
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management
Education
Bachelor of Banking & Finance - Banking & Finance
University of London - SIM
Singapore08-2026
Diploma in Applied Chemistry - Medicinal Research
Singapore Polytechnic
Singapore05-2021
Skills
- Financial Acumen
- Technical Skills
- Communication
- Teamwork
- Problem Solving
- Attention to Detail
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Korean
Intermediate (B1)
Timeline
Event Coordinator
TeamAble (TSBF)
01.2025 - Current
Sales Representative
Three Point Turn (3PT)
01.2022 - 03.2025
Counsellor Trainer
College of Allied Educators
06.2020 - Current
Bachelor of Banking & Finance - Banking & Finance
University of London - SIM
Diploma in Applied Chemistry - Medicinal Research
Singapore Polytechnic
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