Chang Jun Hao
Summary
Versatile and diligent, with a proven track record at garrett, enhancing customer satisfaction and streamlining operations. Excelled in roles requiring exceptional customer service and teamwork, alongside a flair for quick learning and workplace cleanliness. Demonstrated leadership in high-pressure environments, significantly contributing to team efficiency and maintaining top-rated health standards. Personable and reliable candidate with strong focus on customer service and teamwork. Understands importance of maintaining accurate transactions and providing positive customer experience. Committed to contributing to smooth and efficient store operation. Offering background in analytical thinking and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments, paired with foundational skills in research and report writing. Ready to use and develop problem-solving and communication skills in field engineer role.
Overview
5
5
years of professional experience
Work History
Intern
Rfnet Technologies Pte Ltd
11.2021 - 03.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Retail Cashier
Garrett Popcorn
10.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
BOH Line Cook
Braseiro
10.2022 - 07.2023
- Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
- Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
- Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
- Raised the level of presentation quality by focusing on detail-oriented plating techniques for each dish served.
- Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
- Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
Food and Beverage Cashier
Braseiro
10.2022 - 07.2023
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Logistics Team Member
Subcontracter for DHL
10.2019 - 02.2020
- Coordinated with my teammates to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
Education
Electrical Engineering - Aerospace Electrical Engineering
Temasek Polytechnic
Singapore04.2026
No Degree - Mechanical Engineering
Institute of Technical Education
Singapore04.2022
No Degree - N'Level
Seng Kang Secondary School
Singpaore01.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Reliability and punctuality
- Workplace Cleanliness
- Basic math proficiency
- [Language] Fluency
- Professionalism and Courtesy
- Team Leadership
Quick Learner
Team Collaboration
Timeline
Retail Cashier
Garrett Popcorn
10.2023 - Current
BOH Line Cook
Braseiro
10.2022 - 07.2023
Food and Beverage Cashier
Braseiro
10.2022 - 07.2023
Intern
Rfnet Technologies Pte Ltd
11.2021 - 03.2022
Logistics Team Member
Subcontracter for DHL
10.2019 - 02.2020
Electrical Engineering - Aerospace Electrical Engineering
Temasek Polytechnic
No Degree - Mechanical Engineering
Institute of Technical Education
No Degree - N'Level
Seng Kang Secondary School
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