Caroline Millares
Summary
Dynamic outlet manager bringing 11 years of sales staff direction and store oversight. Strengths in sales, service and team leadership in retail environments. Consistent record of increasing sales, cutting costs and developing exceptional front end teams. Dedicated professional outlet manager with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Outlet Manager
Texas Chicken
05.2017 - Current
- Oversee all operations in the outlet including front of the house and kitchen
- Ensures customer have positive dining experience and make sure clients are highly satisfied with the staff deployed
- Complete restaurant opening and closing procedures and manage deposits
- Produce monthly reports detailing labour cost, food cost and inventory management and proper equipment maintenance
- Ensure a healthy and safe working environment for both staff and customers
Store Supervisor
Stamples International Pte Ltd
08.2013 - 04.2017
- Scheduled and directed staff in daily work assignments to maximize productivity
- Ensure food quality and service standard is maintain
- Ensured proper cleanliness both front of the house and back of the house
- Delivering high quality service by providing warm and welcoming environemnt
- Optimized profits by controlling food,inventory and labour cost on a daily basis
Trainee Representative
Bread Talk Pte Ltd
06.2012 - 06.2013
- Provide quality customer service
- Performs cashiering duties including processing of refunds and exchanges
- Performing daily inventory
- Ensure cleanliness and hygiene of outlet
Education
Bachelor of Science - Hospitality And Tourism Management
Saint Mary's University
Nueva Vizcaya, Philippines10.2011
High School Diploma -
Saint Catherine's School
Nueva Vizcaya, Philippines03.2007
Primary -
Bambang North Central School
Nueva Vizcaya, Philippines03.2003
Skills
- Leadership
- Baking
- Bartending
- Table Setting
- Housekeeping
- Commercial Cooking
- Tour Guiding
Timeline
Outlet Manager
Texas Chicken
05.2017 - Current
Store Supervisor
Stamples International Pte Ltd
08.2013 - 04.2017
Trainee Representative
Bread Talk Pte Ltd
06.2012 - 06.2013
Bachelor of Science - Hospitality And Tourism Management
Saint Mary's University
High School Diploma -
Saint Catherine's School
Primary -
Bambang North Central School
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