Ching Jert Chong
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Property Officer
Savills Property Management Pte Ltd
Singapore
11.2022 - Current
- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Streamlined property maintenance processes for increased efficiency and reduced downtime.
- Conducted thorough property inspections to maintain safety standards and identify potential issues.
- Coordinated repair and maintenance projects, minimizing disruption to tenants and maintaining budgetary control.
- Maintained accurate records of all property-related transactions, ensuring compliance with local regulations.
- Identified cost-saving opportunities within daily operations while maintaining a high level of service quality.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Accounts Administrative Assistant
Savills Property Management Pte Ltd
Singapore
04.2021 - 11.2022
- Streamlined accounts payable processes by effectively managing vendor relationships and timely invoice payments.
- Enhanced overall financial accuracy with meticulous reconciliation of accounts on a monthly basis.
- Reduced time spent on administrative tasks, implementing automated data entry systems for more efficient recordkeeping.
- Assisting finance team prepare financial reports for management review, contributing to informed decision-making and budget planning.
Stylist
Levi Strauss Asia Pacific Division Pte Ltd
Singapore
07.2020 - 03.2021
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
DIOR Beauty Advisor
Shilla Travel Retail Pte Ltd
Singapore
04.2018 - 07.2020
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Sales Associate
Lagardere Travel Retail (S) Pte Ltd
Singapore
01.2017 - 03.2018
- Greet and serve customer to fulfill their need with the
company guideline. - Weekly quality checking for the chocolate on shelf,
daily house keeping before opening and after
closing. - Deal with multiple culture customer with creating
friendly and comfortable conversation environment
to them. - Organized racks and shelves to maintain store visual
appeal, engage customers and promote specific
merchandise.
Retail Sales Assistant
Focus Network Agencies (S) Pte Ltd
Singapore
01.2015 - 01.2017
- Greet and serve passengers who are walk in to the
shop. Work at Changi Airport Transit Lounge, familiar with airport environment. - Listen to customer need and recommend them suitable products, offer varieties and promotion, up-sales by using key word 'Why Not'.
- Do house keeping, checking stock expiry date to
ensure customer get the best quality products upon
purchase.
Stacker
Sheng Siong Hypermarket
Singapore
01.2013 - 01.2015
- Maintain department's stock level, arrange stock
according to category and follow the better
planogram. - Maintain department's cleanness and tidiness of
store room.
Education
Professional Diploma - Business Management And Operation Strategy
Universiti Teknologi Malaysia
Johor, Malaysia02.2023
Skills
- Attention to Detail
- Regulatory Compliance
- Building Maintenance
- Cash Flow Management
- Teamwork and Collaboration
- Invoice Processing
- Accounts Receivable Management
- Microsoft Office Suite
- Accounts Payable Management
- Data Entry Accuracy
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Elementary (A2)
Learning Chinese Traditional Music Instrument
Learnt Erhu since year 2006 at secondary school
Timeline
Property Officer
Savills Property Management Pte Ltd
11.2022 - Current
Accounts Administrative Assistant
Savills Property Management Pte Ltd
04.2021 - 11.2022
Stylist
Levi Strauss Asia Pacific Division Pte Ltd
07.2020 - 03.2021
DIOR Beauty Advisor
Shilla Travel Retail Pte Ltd
04.2018 - 07.2020
Sales Associate
Lagardere Travel Retail (S) Pte Ltd
01.2017 - 03.2018
Retail Sales Assistant
Focus Network Agencies (S) Pte Ltd
01.2015 - 01.2017
Stacker
Sheng Siong Hypermarket
01.2013 - 01.2015
Professional Diploma - Business Management And Operation Strategy
Universiti Teknologi Malaysia