Professional Summary
Overview
Work History
Education
Skills
Timeline

Cai Yun Berlinda Yong

Muyoo
7
years of professional experience

Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.

Work History

Service Crew Member

2 Years 6 Months
Muyoo | 02.2024 - Current
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment and maintained cleanliness, adhering to health and safety standards.
  • Assisted in training new team members on service protocols and menu items, enhancing team efficiency.
  • Managed inventory levels effectively, minimizing waste through proper stock rotation practices.
  • Operated cash registers and POS systems, handling over $Amount in cash daily.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.

Administrator

5 Years 7 Months
SG Buildcare | 01.2021 - 2024
  • Assisted in managing daily administrative tasks, ensuring smooth office operations.
  • Coordinated scheduling and communication between departments to enhance collaboration.
  • Maintained accurate records and databases, improving information retrieval efficiency.
  • Supported project management efforts by organizing materials and resources effectively.

Sales Promoter

7 Years 5 Months
Joo Chiat Rice Dumplings | 03.2019 - 2021
  • Engaged customers through product demonstrations to enhance brand awareness and drive sales.
  • Assisted in maintaining inventory levels for optimal product availability and freshness.
  • Collaborated with team members to create appealing product displays that attracted customer attention.
  • Provided feedback on customer preferences to inform product offerings and marketing strategies.

Education

High School Diploma

Hong Kah Secondary School | 12.2010

Skills

Customer service
Cleaning and sanitizing
Verbal and written communication
Strong work ethic

Timeline

Service Crew Member

Muyoo
02.2024 - CurrentRead More

Administrator

SG Buildcare
01.2021 - 2024Read More

Sales Promoter

Joo Chiat Rice Dumplings
03.2019 - 2021Read More

Hong Kah Secondary School

High School Diploma
Read More
Cai Yun Berlinda Yong