Brandon Tan Keng Hao
Summary
Professional animal care specialist prepared for this role with extensive experience in animal husbandry, enrichment, and welfare. Strong team collaborator known for reliability and adaptability in dynamic environments. Skills include animal nutrition, habitat maintenance, and behavioral observation.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure Deputy Head keeper position. Ready to help team achieve company goals.
Experienced with animal care and habitat management. Utilizes specialized knowledge in animal behavior and welfare to ensure thriving environments. Track record of effective teamwork and adaptability in diverse settings.
Overview
8
8
years of professional experience
Work History
Interior Designer
Eight Design Pte Ltd
08.2020 - 05.2024
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Prepared product and layout documents implementing diverse design concepts.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
- Enhanced client satisfaction by delivering innovative and functional interior design solutions.
Customer Service Agent
SATS Pte Ltd
01.2016 - 11.2018
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
- Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
- Assisted customers with special needs, offering personalized support throughout their travel experience.
- Handled disruptions such as denied boarding or oversold flights calmly and professionally while finding alternative solutions for affected passengers.
- Resolved customer complaints and concerns professionally, resulting in increased customer loyalty.
- Delivered clear announcements over the PA system, communicating important flight updates to all passengers.
- Efficiently handled baggage claims, reuniting passengers with their belongings quickly and accurately.
- Managed lost and found items efficiently, returning valuables to rightful owners whenever possible.
- Supported colleagues during peak hours by taking on additional tasks when needed.
- Provided exceptional service at ticket counters, booking flights and processing payments securely.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
Retail Assistant
Pet Lovers
12.2017 - 05.2018
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted pet owners with product selection, addressing their specific needs and preferences for optimal pet care.
- Collaborated with team members to maintain a clean, welcoming environment for both customers and animals.
- Educated customers on proper pet care techniques, resulting in healthier pets and happier owners.
- Organized successful adoption events, connecting numerous pets with loving forever homes.
- Monitored animal health regularly, facilitating prompt veterinary attention when needed.
- Developed strong rapport with customers and created positive impression of business.
- Managed scheduling for grooming appointments, minimizing wait times for clients while maximizing staff efficiency during peak hours.
Education
High School Diploma -
Republic Polytechinic
Singapore05-2015
Skills
- Cleaning and maintenance
- Multitasking Abilities
- Store operations
- Organization
- Team building
- Conflict Resolution
- Adaptability
- Habitat maintenance
- Conservation awareness
- Exhibit design
- Problem-solving abilities
- Excellent attention to detail
Timeline
Interior Designer
Eight Design Pte Ltd
08.2020 - 05.2024
Retail Assistant
Pet Lovers
12.2017 - 05.2018
Customer Service Agent
SATS Pte Ltd
01.2016 - 11.2018
High School Diploma -
Republic Polytechinic
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