HUIMIN TAN
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Outgoing personality, positive & eager to learn & improve.
Overview
25
25
years of professional experience
Work History
Sales & Admin
Polaris Design Pte Ltd
2014.01 - Current
- Serve walk-in customer.
- Prepare quotation for customer.
- Prepare invoices & cheques.
- Do closing & filing for all the sales projects.
- Basic office accounting & payroll.
- Applying HDB & BCA permits.
- Applying Foreign Worker's work permit.
Shipping Coordinator
KSB Singapore Pte Ltd
2006.04 - 2013.09
- Prepared Shipping documents sure as B/L, Invoice, Packing List, Delivery Order & L/C
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Closing of Job files & filing of documents.
- Stock taking & report to customer.
Shipping Coordinator
Logwin Singapore Pte Ltd
2003.12 - 2006.03
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Liaised with customers and transporter for delivery of goods to warehouse.
- Stock taking & prepared reports for customer.
- Arranged shipment with the shipping line & declared permit with PSA.
- Coordinated with oversea agents to ensure smooth clearance of shipment & timely delivery.
Shipping Coordinator
Megastar Shipping Pte Ltd
2002.03 - 2003.02
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Liaised with customers and transporter, arranged pick up and delivery of goods to warehouse.
Customer Service Executive
CWT Globelink Pte Ltd
2000.01 - 2002.01
- Answered calls from customer for booking of shipments.
- Arranged transporter to pick up the cargoes.
- Liaised with warehouse to ensure smooth collection & delivery of cargoes.
- Data entry for the cargoes information, container planning, ensured cargo weight & dimensions fits in the container.
Education
Tampines Secondary School
Tampines1999-01
Skills
- Customer service
- Outgoing personality
- Meeting deadlines
- Payment processing
- Order processing
- Shipment processing
- Verbal and written communication
Hobby
Love singing, cycling, overseas trip & gathering with family
Timeline
Sales & Admin
Polaris Design Pte Ltd
2014.01 - Current
Shipping Coordinator
KSB Singapore Pte Ltd
2006.04 - 2013.09
Shipping Coordinator
Logwin Singapore Pte Ltd
2003.12 - 2006.03
Shipping Coordinator
Megastar Shipping Pte Ltd
2002.03 - 2003.02
Customer Service Executive
CWT Globelink Pte Ltd
2000.01 - 2002.01
Tampines Secondary School