Bernd Biermann
Singapore
Summary
Professional leader with strong focus on team collaboration and achieving results. Proven track record in driving success through effective strategy development and implementation. Skilled in project management, process improvement, and stakeholder engagement. Adaptable and reliable, consistently meeting evolving organizational needs.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Chapter Lead / Scrum Master IT Operations
COMMERZBANK AG, SINGAPORE
04.2008 - Current
- Managing a global multi National Operations Team (Off-shored to Singapore) of 47 Operators (UNIX, VMS, Windows, Network and EOD-Processing, using various Monitoring Tools (Mainly Tivoli and Netcool). Using HP Service-Manager for Incident and Change Management. Responsible for Operational Governance Topics. Running and Involvement in Operational Projects.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Mentored junior staff, fostering professional growth and skill development.
Head of IT Operations and Security Operation Center Asia Region
COMMERZBANK AG, SINGAPORE
06.2012 - 12.2014
- Forming and Managing an additional Team of 8 Security Analysts in a New Security Operation Center) to an international standard, using various Monitoring Tools (Mainly Tivoli, Netcool and ArcSight).
ASSISTANT MANAGER
COMMERZBANK AG, SINGAPORE
08.2008 - 06.2009
- Supporting the Off-shored Operating
IT SYSTEM OPERATOR/SHIFT-SUPERVISOR
COMMERZBANK AG, FRANKFURT
10.1998 - 03.2008
- Specialized in Monitoring and Operating of VMS and UNIX Systems in a 24/7 rotation shift. 10/2002: promoted to Shift-Supervisor. 07/2005: 2 weeks Support and Training on Job for the operators in Singapore because of the Offshoring Project: European Data Center.
IT System Operator
UBS – UNION BANK OF SWITZERLAND, FRANKFURT/MAIN
04.1993 - 09.1998
- System Operator at Union Bank of Switzerland in Frankfurt, working with Siemens BS2000/VMS/UNIX/ZAS-CCS/Wang-S.W.I.F.T/PCLAN Operating Systems.
Subcontractor
Entrepreneur, FRANKFURT/MAIN
01.1992 - 03.1993
- Subcontractor for a Transport Company. Managing and delivering e.g. Safes or modules for trains.
IT SPECIALIST
Hoechst AG, FRANKFURT/MAIN
10.1989 - 12.1991
- IT Specialist in the Department for Planning, Consulting and Coordination.
IT SYSTEM OPERATOR
Hoechst AG, FRANKFURT/MAIN
09.1987 - 09.1989
- System Operator in a Test and Developmental Data Center working with VMS/Unisys/Philips Maestro Operating Systems.
IT Employee
Hoechst AG, FRANKFURT/MAIN
09.1984 - 09.1985
- IT employee in a data center, handling print output, document, micro-fish and storage media administration.
Apprenticeship as an Office Administrator
Hoechst AG, FRANKFURT/MAIN
08.1981 - 07.1984
- Worked in different Departments like: Sales, Procurement, Warehouse, Accounting and IT.
Education
High School Diploma -
STAUFFENSCHULE, KELKHEIM/TS.
01.1981
Certificate from the Chamber of Industry and Commerce - undefined
Ludwig-Erhard-Schule, Frankfurt/Main
01.1984
Skills
- Operations Management, IT Security, ITIL
- Interpersonal Skills, Team Player, Process Improvement
- Basic Project-Management (35 contact hours)
- Emotional intelligence leadership
- Jira Fundamentals for agile Projects
- Scrum Master
- Team management
- Coaching and mentoring
- Customer focus
Certification
- GSLC – GIAC Security Leader Certification 2014-10
- ITILV3 – 2009-12
- NICF - IT Governance for Senior Manager (National University Singapore)
- PSMI Scrum Master Certificate by Scrum.org
- Scrum Master certified by Boris Gloger
COMMUNICATION
German – Mother tongue
English – professional working proficiency
Danish- basic beginner
Timeline
Head of IT Operations and Security Operation Center Asia Region
COMMERZBANK AG, SINGAPORE
06.2012 - 12.2014
ASSISTANT MANAGER
COMMERZBANK AG, SINGAPORE
08.2008 - 06.2009
Chapter Lead / Scrum Master IT Operations
COMMERZBANK AG, SINGAPORE
04.2008 - Current
IT SYSTEM OPERATOR/SHIFT-SUPERVISOR
COMMERZBANK AG, FRANKFURT
10.1998 - 03.2008
IT System Operator
UBS – UNION BANK OF SWITZERLAND, FRANKFURT/MAIN
04.1993 - 09.1998
Subcontractor
Entrepreneur, FRANKFURT/MAIN
01.1992 - 03.1993
IT SPECIALIST
Hoechst AG, FRANKFURT/MAIN
10.1989 - 12.1991
IT SYSTEM OPERATOR
Hoechst AG, FRANKFURT/MAIN
09.1987 - 09.1989
IT Employee
Hoechst AG, FRANKFURT/MAIN
09.1984 - 09.1985
Apprenticeship as an Office Administrator
Hoechst AG, FRANKFURT/MAIN
08.1981 - 07.1984
Certificate from the Chamber of Industry and Commerce - undefined
Ludwig-Erhard-Schule, Frankfurt/Main
High School Diploma -
STAUFFENSCHULE, KELKHEIM/TS.
Hobbies and Interests
Volunteer in a Dog Shelter (OSCAS=Oasis Second Chance Animal Shelter) since 2013-12, Providing worshops in dog understanding (body language and behavior)
VITALS
- 68 Jalan Mata Ayer
- 757487 Singapore
- T +6586006321
- Email bebib888@gmail.com
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