Bernard Oon

· Manage daily Air-Export operation.

· Coordination and communiation with various parties (including customers, carrier, co-loaders and overseas agents)

· Perform airlines space reservation (via phone, fax, email, etc)

· Monitoring and following up of export shipment and checking shipment status regularly.

· Perform duties as assigned by superior.

· Execute/ prepare documentation (MAWB/HAWB)

· Handling Customer's inquiries and ensure to comply with operation procedures

· Handle shipment – process documentation, invoices and cost capturing

· Coordinate with airlines and co-loader to arrange space booking

· Coordinate with customers, vendors, carriers, warehouse and transport sub-contractors, collection of goods with traffic controller

· Ensures SOP alignment to customer expectations and company’s agreed standards of performance.

· Attending to Customs, Agents and Government Authorities enquires

· Any other ad hoc basis work on administrative duties assigned by the Manager