BENJAMIN WEE HAO LEE
Summary
Experienced Senior System Analyst with over 5 years of expertise in the healthcare IT industry. Skilled in bridging the gap between business requirements and technological solutions. Adept at analyzing complex systems, identifying pain points, and designing efficient workflows to optimize patient care and streamline healthcare operations. Strong background in requirements gathering, system design, testing, and implementation. Proficient in using data analytics to drive informed decision-making and continuous process improvements. Passionate about leveraging technology to enhance healthcare delivery and patient outcomes. Effective communicator and collaborator, working closely with cross-functional teams, including clinicians, IT professionals, and project stakeholders.
Overview
6
6
years of professional experience
Work History
Senior System Analyst
Synapxe Pte Ltd
10.2020 - Current
- Developed a comprehensive system architecture that enabled the integration of multiple legacy systems, providing a better user experience
- Developed requirements specifications and system design documents that enabled the successful deployment of a new customer-facing web application
- Provided technical guidance to junior analysts and developers to ensure quality assurance throughout the development process
- Developed a comprehensive test plan that identified and addressed potential risks and issues prior to deployment
- Analyzed and documented customer requirements to ensure that the system would meet the customer's needs
- Developed automated system processes that reduced manual intervention and improved operational efficiency by X%
- Developed detailed system documentation that enabled other analysts to quickly understand the system architecture and components
- Developed reports and dashboards to provide stakeholders with critical business insights in real-time.
IT Deskside Support
Nityo Infotech Pte Ltd
10.2018 - 10.2020
- Assisted users with IT-related issues and provided technical support
- Provided remote and in-person technical support to end-users
- Provided technical guidance and support to ensure user proficiency in the use of IT applications
- Provided technical support to staff for computer hardware and software.
Education
Master of Science - Artificial Intelligence And Data Science
University of Murdoch
Singapore04.2025
Bachelor of Science in Business Information System -
University of Murdoch
11.2021
Diploma in Business Application -
Republic Polytechnic
04.2015
Skills
- Performance Tuning
- Enterprise Architecture
- Information Security
- Project management
- Application Development
- Troubleshooting
- Data Analytics
- Application support
- ITIL Framework
- Business process improvement
- User Acceptance Testing
- Software development life cycle
- Systems Analysis
Personal Information
- Title: SENIOR SYSTEM ANALYST
- Date of Birth: 07/12/1994
- Nationality: Singaporean
- Driving License: Class 3
Languages
Chinese (Mandarin)
Advanced (C1)
English
Advanced (C1)
Timeline
Senior System Analyst
Synapxe Pte Ltd
10.2020 - Current
IT Deskside Support
Nityo Infotech Pte Ltd
10.2018 - 10.2020
Master of Science - Artificial Intelligence And Data Science
University of Murdoch
Bachelor of Science in Business Information System -
University of Murdoch
Diploma in Business Application -
Republic Polytechnic
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