John Yip
Summary
As an experienced professional with a background in holistically RFP writing and facility engineering operation management, and have extensive knowledge and skills in developing and managing high-quality RFPs and ensuring that data centre facilities are run efficiently and effectively. He s well versed in drafting processes, procedures, and reports. Additionally, supported the development of various ISO certifications such as ISO 9001, and 1400, and has enabled to establish good understanding to create and implement good document facility and management systems. Overall, his skills and expertise in RFP writing, APAC facility operation engineering management, and ISO development make a valuable asset to any organization looking to improve their critical infrastructure operations and achieve engineering excellence.
Overview
27
27
years of professional experience
Work History
Project Manager
Synapxe Pte Ltd
11.2023 - Current
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements during Request-For-Proposal (RFP) and Request-For-Quotation (RFQ) stages.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- projects from procurement on current term deal, co-ordinated and managed stakeholders requirements for purchase requisition.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Facilitated workshops to collect project requirements and user feedback.
Data Center Operation/Project Manager, Client Services
NCS Pte Ltd
09.2019 - 11.2023
- Led auditors on yearly facility and security audit to comply with standards related to TIA-942 standards.
- Worked with financial executives to forecast budget, managed base spend to ensure financial targets are met.
- Worked with stakeholders from different department to specify Data Center Infrastructure operation strategies related to power and cooling on new projects.
- Ensure data centre activities are performed without impact data centre services with 100% availability and reliability based on Data Centre Standards, Incident and Change Management Process within ITIL practices.
- Improved operations through consistent hard work and dedication.
- Developed team communications and information for meetings.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created plans and communicated deadlines to complete projects on time.
- Provided managerial leadership to a team of Data Center Engineering executives to ensure facility operation processes promptly mitigated.
- Kept stakeholders up-to-date on details pertaining to client projects.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Developed and initiated projects, managed costs, and monitored performance.
Regional Engineering Manager
Infinaxis Pte Ltd
01.2019 - 04.2019
- Presented project information data centre design brief and portfolio status updates to investors, contractors and designers for memorandum of understanding sign-off.
- Integrated data centre architectural design, mechanical,electrical,and plumbing engineering drawings to finalize data centre packages for Request-For-Proposal activity..
- Prepared, checked and coordinated data centre documentation to support data centre design.
- Coordinated mechanical and electrical consultant team for project to design Tier-III data centre power and cooling
- Established data centre project goals to design data design with Tier-III certification.
- Worked with legal to establish Engineering, Procurement and Construction (EPC) contract for construction.
- Worked with financial analyst to build data centre cost for finalized data design package.
Regional Engineering Manager
Jones Lang Lasalle
04.2018 - 12.2018
- Prepared, checked and coordinated facility engineering documentation to support component design and application building related to mechanical and electrical services to office and critical space.
- Coordinated with facility manager and engineering team for projects of setting up call centres in APAC region.
- Presented project information and status updates to customers.
- Combined engineering drawings with office design layout related to power and cooling to create cohesive packages during project initiation stage.
- Evaluated existing procedures and processes made proactive adjustments to meet changing demands on power and cooling capacity into office and critical space.
- Established project goals to carry out engineering directives design, operation and maintenance of best practices to APAC region.
- Identified issues, analyzed information and provided mitigation action, solutions to engineering problems related to power and cooling.
- Evaluated existing procedures and processes on safety measure when UPS, CRAC, and Generator being installed, operated and maintained on site.
Regional Engineering Manager
CBRE
06.2011 - 12.2017
- Established international critical environment operations and engineering best practices for strategic & tactical planning to support business critical infrastructure by reviewing or evaluating Mechanical and Electrical. (M&E) proposals, perform site assessments, design & implementation of operational sustainability, before handover to facility management team.
- Led external and internal auditors asses critical infrastructure equipments related to maintenance operation and equipment reliability.
- Coordinated facility technician and vendors across APAC team for maintenance and operation related to critical equipment such as CRAC, UPS, and Generator.
- Managed APAC vendor on service and operation related to yearly electrical and cooling services through thermal scan and air conditioning chemical cleaning for roof-top outdoor units.
- Evaluated existing standard operating procedures and emergency operation procedures and made proactive adjustments to meet changing demands to APAC offices and critical environment.
- Reviewed mechanical and electrical drawings for new built call center offices in APAC during new /infancy of project.
- Evaluated existing procedures and processes on safety measure when UPS, CRAC, and Generator being installed, operated and maintained on site.
- Monitored job completion on engineering testing and commissioning critical equipment such as UPS, CRAC, Generator and BMS system before systems go live.
- Prepared, checked and coordinated testing and commissioning documentation to support component design and application.
- Established project goals to carry out directives of top management
Data Centre Manager
Computer Sciences Corporations (CSC)
11.2009 - 05.2011
- Managed data centre operation profit and loss base spending not to overspend or underspend through financial budge forecast.
- Improved data centre energy efficiency through consistent hard work and dedication on data centre reports consolidation related to power and cooling consumption.
- Improved data centre operation capacity management reports by Increasing awareness to data centre operators.
- Provided leadership to data centre operators with broad set of responsibilities; manage and strategize activities with outcome-based focus on continuous improvement through use of lean six sigma.
- Managed vendors and contractors to maintain the Mechanical & Electrical (M&E) infrastructure per industrial best practices
- Collaborated with regional management staff to leverage existing engineering operational procedures and reference materials related to power and cooling matters, to expedite implementation, standardize operational methodologies, and facilitate best practices in areas of common interest and business focus
- Ensure delivery of 24x7 data centre service operations, establishing metrics, KPIs, physical security and process improvement/automation to continually improve performance of DC. This includes adherence of service delivery, service support and physical security according to policy and standard operating procedure (SOP).
- Deployed data centre training program and uplifting data centre staff development and domain expertise.
- Managed data centre audit findings and mitigate issues to avoid further deteriorations.
- Installed and commissioned Building Management Systems (BMS) to increase data centre operational efficiencies.
- Worked with customers and internal stakeholders to understand data centre resource operational requirements during bidding process and allocated full-time-equivalent (FTE) costs to business development or sales team.
Advisory IT Specialist
IBM Hong Kong / China Ltd
04.2008 - 10.2009
- Planned and coordinated preventive maintenance data centre operations to service critical equipments such as generators, UPS, CRAC units, and fire systems,
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assessed IT server equipments requests power, cooling and weigh during move-in and move-out activity.
- Managed improvement data centre improvement projects such as installing CRAC units Surge Protection Device (SPD) to avoid Hong Kong lighting strike to CRAC units power success.
- Managed critical equipment component replacement and assessed method-sf-statement for change request submission to ensure all immediate risks are being addressed to avoid data centre operation issues.
Regional IT Manger
Projects Solutions Group (PSG) Pte Ltd
01.2005 - 03.2008
- Led APAC projects to identify critical server rooms setup related to power, cooling, structured cabling and network equipment setup.
- Led telecommunications setup with ISDN, higher capacity network bandwidth such E1 or T1 leased lines circuits for IP PABX system.
- Analyzed critical server rooms requirements on-site and proposed to customers project implementation. This includes setup of PSG offices in APAC as well.
Regional Systems Engineer
Lend Lease Asia Holdings Pte Ltd
12.2002 - 12.2005
- Delivered critical IT setup and services on network equipment, file storage and messaging servers to local and APAC region
- Maintained critical IT equipments related to project folder file sharing, application troubleshooting, and network connectivity problem solving for local and APAC.
Project Administrator
Nokia Asia Pacific, Bovis Lend Lease
06.2002 - 12.2002
- Compiled daily field report, detailing all key activities Using Oracle 8 database software.
Systems Support Engineer
UIC Asian Computer Services Pte Ltd
01.1997 - 05.2002
- Setup clients' servers and workstations for new office.
- Solved problems on users' email access, operating systems errors, and .
- Patched software and installed new versions of operating systems to client server and desktop during Y2K.
Education
Bachelors of Electronics Commerce - Information Technology - Electronics Commerce
Hartford Institute in Singapore
Singapore08.2003
High School Diploma -
Sedaya College
Malaysia08.1996
Skills
- Collaboration
- Self-Motivated
- Microsoft Office
- Self-motivated professional
- RFP skills
- Leadership
- Vendor Sourcing
- Financial Administration
- Project Tracking
- Contract Management
- Compliance Monitoring
- Project Planning
- Project Management
- Strategic Planning
- Budgeting and Forecasting
- Project Scheduling
- Project Planning and Development
- Purchasing and Procurement
- Meeting Facilitation
- Performance Improvements
- Requirements Gathering
- Contract Development
- Scope Management
- Contract Negotiation
- Project Closure
Languages
Chinese (Cantonese)
Intermediate (B1)
Chinese (Mandarin)
Intermediate (B1)
Malay
Advanced (C1)
English
Advanced (C1)
Timeline
Project Manager
Synapxe Pte Ltd
11.2023 - Current
Data Center Operation/Project Manager, Client Services
NCS Pte Ltd
09.2019 - 11.2023
Regional Engineering Manager
Infinaxis Pte Ltd
01.2019 - 04.2019
Regional Engineering Manager
Jones Lang Lasalle
04.2018 - 12.2018
Regional Engineering Manager
CBRE
06.2011 - 12.2017
Data Centre Manager
Computer Sciences Corporations (CSC)
11.2009 - 05.2011
Advisory IT Specialist
IBM Hong Kong / China Ltd
04.2008 - 10.2009
Regional IT Manger
Projects Solutions Group (PSG) Pte Ltd
01.2005 - 03.2008
Regional Systems Engineer
Lend Lease Asia Holdings Pte Ltd
12.2002 - 12.2005
Project Administrator
Nokia Asia Pacific, Bovis Lend Lease
06.2002 - 12.2002
Systems Support Engineer
UIC Asian Computer Services Pte Ltd
01.1997 - 05.2002
Bachelors of Electronics Commerce - Information Technology - Electronics Commerce
Hartford Institute in Singapore
High School Diploma -
Sedaya College
Running, and reading
I run to develop to activate my mindset for the day. And I often read books on self-development to improve myself.
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